Pricing Change History
16 changesAgentforce Max Editions card renamed to Max Edition; price (from $550/user/month) and 2.75M Flex Credits unchanged.
FedRAMP levels renamed (Moderate to Class C, High to Class D); CRM Analytics Plus tile removed from government add-on solutions list.
Agentforce Max Editions included Flex Credits increased from 2.5M to 2.75M per org per year Agentforce 1 Editions renamed Agentforce Max Editions; availability changed from Field Service and Operations to Sales/Service; from $550/user/month unchanged
Free Suite plan ($0/user/month) removed from the CRM suites lineup; page now shows only Starter Suite and Pro Suite, and Free Suite is dropped from every feature comparison table below.
Partners marketplace reference renamed from AppExchange to AgentExchange in Partners section and FAQ, reflecting Salesforce platform rebranding.
Agentforce Voice introduced as new voice-based AI agent capability (initially launching in US & Canada only)
Data Cloud product renamed to Data 360
Agentforce product added - Build and customize autonomous AI agents to support employees and customers 24/7 CRM added as a standalone product - Attract more prospects, close more deals, and strengthen customer relationships with the #1 AI CRM
Agent Wizard feature removed from Flex Credits offering (only Agent Builder and Prompt Builder remain) Agent Wizard feature removed from Conversations offering (only Agent Builder and Prompt Builder remain)
Flex Credits plan introduced at $500 per 100k credits Agentforce for Industries add-on introduced at $150/user/month for Industries Clouds
Sales agent skills added to out-of-the-box capabilities (previously Service Agent only) Agent Wizard feature added to Agentforce plan for simplified agent building
Research Salesforce's pricing with the Pulse Agent
Ask anything about Salesforce's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Free Suite | Free |
| Starter Suite | $25 /user/mobilled annually · $25 billed monthly |
| Pro Suite | $100 /user/mobilled annually |
Company Facts
How Salesforce compares with its peers
| Company | Entry price | Last change |
|---|---|---|
M Microsoft | $5 /user/mo, billed annually | Oct 26, 2026 |
S SAP SE | Contact | Jun 2, 2026 |
O Oracle | Contact | — |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
Z Zoho | $29 /mo, billed annually | Oct 26, 2026 |
P Pipedrive | $14 /seat/mo, billed annually | Oct 26, 2026 |
Salesforce pricing FAQ
- How much does Salesforce cost?
- Salesforce pricing starts at $25/user/mo on Starter Suite, billed annually. Salesforce lists 3 plans on its pricing page; the Free Suite plan is free.
- Does Salesforce have a free plan?
- Yes. Salesforce's Free Suite plan is free; paid plans start at $25/user/mo on Starter Suite, billed annually.
- What pricing model does Salesforce use?
- Salesforce uses subscription pricing across 3 plans, with a free tier.
- When did Salesforce last change its pricing?
- Oct 26, 2026: Salesforce Marketing Cloud Account Engagement bundles Premier Success into lice....
- How often has Salesforce changed its pricing?
- Pulse has recorded 16 pricing changes for Salesforce since it started tracking on Jan 3, 2025; the pricing page was last captured on Oct 26, 2026.