Salesforce Agentforce rebrands buying models to PayGo and PreCommit
What happened
Between the Dec 29, 2025 and Mar 30, 2026 captures of Salesforce's pricing page, Pulse recorded one change: Buying model names rebranded from long-form to shorthand: 'Pay-as-you-go' renamed to 'PayGo', 'Pre-commit' renamed to 'PreCommit'. Pulse files it as a product change (positioning) with a neutral direction. Pulse's latest capture (Oct 19, 2026) lists Agentforce Max Editions at $550, Flex Credits at $500 per 100k Credits, Conversations at $2 per conversation, Agentforce add-ons at $125 and Agentforce Industries add-ons at $150.
It lands 82 days after Salesforce's previous change, "Salesforce Agentforce Launches Agentforce Voice: New AI Agent Capability for Enhanced Customer Interaction in US & Canada" (Jan 12, 2026). Salesforce has been tracked since 2025-01-03.
In the same window HubSpot, Zoho, Pipedrive and Microsoft also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · PositioningRenamedPay-as-you-go''PayGo'
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Positioning | Pay-as-you-go' | 'PayGo' | Renamed |
Values as written on Salesforce's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Salesforce's pricing page (salesforce.com) from Dec 29, 2025 and Mar 30, 2026; the change is marked near the top of the page, where "Pay-as-you-go'" becomes "'PayGo'".
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Salesforce, the last 90 days
Full history- Oct 19, 2026packagingSalesforce Agentforce renames Max Editions card to Max Edition, keeps $550 price
- Oct 5, 2026improvedSalesforce Agentforce: Agentforce 1 Editions renamed to Max, credits to 2.75M
- Apr 4, 2026packagingSalesforce Agentforce rebrands buying models to PayGo and PreCommit · this change
- Jan 12, 2026improvedSalesforce Agentforce Launches Agentforce Voice: New AI Agent Capability for Enhanced Customer Interaction in US & Canada
Across CRM in the same window
All CRM changes- HubSpotApr 5Starter promotional discount reduced from 'Save up to 55% off' to 'Save up to 40% off'. Offer ref...
- ZohoApr 4Zoho Recruit drops Enterprise price 33% to $50 and restructures add-on lineup
- PipedriveApr 3Pipedrive removes CRM comparison section, simplifies pricing page
- MicrosoftApr 3Microsoft Copilot adds 4K Clipchamp export, AI image tools to Premium plan
Questions about this change
Did Salesforce raise prices in March 2026?
No list-price increase was recorded between Dec 29, 2025 and Mar 30, 2026. The change Pulse detected was a product change: positioning.
What changed on Salesforce's pricing page between Dec 29, 2025 and Mar 30, 2026?
Positioning: Pay-as-you-go' → 'PayGo', renamed. Pulse compared the captures it took on Dec 29, 2025 and Mar 30, 2026; the before/after table above lists each item as written on the page.
How often does Salesforce change its pricing?
Pulse recorded 1 other pricing-page change for Salesforce in the 90 days before this one; the previous change was "Salesforce Agentforce Launches Agentforce Voice: New AI Agent Capability for Enhanced Customer Interaction in US & Canada" on Jan 12, 2026; Salesforce has been tracked since 2025-01-03.