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Packaging change·Sep 14 → Sep 21, 2026·Week 39, 2026·Sales & Customer Relationship Management (CRM)

Salesforce Small Business axes Products-by-role path, drops 5 SKUs

The 'CRM suites or products by role — you decide' tab selector was removed, eliminating the entire 'Products by role' path: Sales Cloud Enterprise, Service Cloud Enterprise, Marketing Cloud Next Growth Edition, Commerce Cloud B2B Growth Edition, and Slack Business+ are gone from the page.; Starter Suite and Pro Suite card taglines were rewritten (copy-only; prices unchanged at $25/user/mo and $100

SalesforcePackagingPlan removedPositioning

What changed

Plan removed

The 'CRM suites or products by role — you decide' tab selector was removed, eliminating the entire 'Products by role' path: Sales Cloud Enterprise, Service Cloud Enterprise, Marketing Cloud Next Growth Edition, Commerce Cloud B2B Growth Edition, and Slack Business+ are gone from the page.

Positioning

Starter Suite and Pro Suite card taglines were rewritten (copy-only; prices unchanged at $25/user/mo and $100/user/mo respectively).

Before and after

Sep 14, 2026 vs Sep 21, 2026
Pulse.
100%
Change 1 of 2 · plan removed

The 'CRM suites or products by role — you decide' tab selector was removed, eliminating the entire 'Products by role' path: Sales Cloud Enterprise, Service Cloud Enterprise, Marketing Cloud Next Growth Edition, Commerce Cloud B2B Growth Edition, and Slack Business+ are gone from the page.

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