Packaging change·Apr 1 → Jul 6, 2025·Q2 2025·Sales & Customer Relationship Management (CRM)

Salesforce Agentforce Removes Free Foundations Tier, Introduces New Agentforce Add-ons and Flex Credits Plan

SalesforcePackagingPlan removedNew planNew add-onFeature change

What changed

Plan removed

Salesforce Foundations free tier removed from main pricing page

New plan

Flex Credits plan introduced at $500 per 100k credits

New add-on

Agentforce for Industries add-on introduced at $150/user/month for Industries Clouds

New add-on

Agentforce 1 Editions introduced at $550/user/month with 1M Flex Credits and 2.5M Data Cloud Credits per org per year

New add-on

Agentforce add-ons introduced at $125/user/month for Sales, Service, and Field Service

Feature change

Conversations plan scope narrowed to customer-facing use cases only (previously included Service and Sales agent skills for broader use)

Apr 1, 2025 vs Jul 6, 2025

Pulse.

100%

Change 1 of 6 · plan removed

Salesforce Foundations free tier removed from main pricing page

See the before/after screenshots and every marked-up change.