Product change·Oct 10 → Jan 5, 2026·Q4 2025·Sales & Customer Relationship Management (CRM)
Salesforce Agentforce Launches Agentforce Voice: New AI Agent Capability for Enhanced Customer Interaction in US & Canada
What changed
Feature added
Agentforce Voice introduced as new voice-based AI agent capability (initially launching in US & Canada only)
Before and after
Oct 10, 2025 vs Jan 5, 2026Pulse.
100%
What changed
Agentforce Voice introduced as new voice-based AI agent capability (initially launching in US & Canada only)
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Q3 2025 · Salesforce Agentforce Restructures Flex Credits Pricing and Introduces New Agentforce User License at $5/User/MonthSalesforce Agentforce rebrands buying models to PayGo and PreCommit · Q1 2026
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