Packaging change·Nov 21 → Oct 11, 2025·Q3 2025·Sales & Customer Relationship Management (CRM)
Salesforce Introduces Standalone AI CRM to Enhance Customer Relationships and Drive Sales
What changed
New plan
Agentforce product added - Build and customize autonomous AI agents to support employees and customers 24/7
New plan
CRM added as a standalone product - Attract more prospects, close more deals, and strengthen customer relationships with the #1 AI CRM
Plan renamed
Tableau renamed to Analytics - same functionality for getting powerful insights from data
Before and after
Nov 21, 2024 vs Oct 11, 2025Pulse.
100%
Change 1 of 3 · plan added
Agentforce product added - Build and customize autonomous AI agents to support employees and customers 24/7
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