Zoho CRM is a cloud-based software solution that helps businesses manage customer relationships, track sales activities, and streamline processes, enabling teams to organize contacts, monitor deals, and improve overall sales performance.
Pricing Change History
68 changesStarter plan: '1 pickup location' bullet removed and replaced with a 'Micro-store' feature bullet; prices unchanged.
New AI-credit allowances (1000-6000/month) and form-submission caps (50-10k/month) now appear per plan under the restructured tiers; 'collections' capacity (2) is new for Plus/Advanced; none existed before.
Add-on prices — Employee License ($8.34/mo), Vendor Portal ($6/mo), Video Interviews ($12/opening) — became hidden, no longer shown in the Add-ons section Free ($0), Standard ($25/recruiter/mo), and Enterprise ($50/recruiter/mo) plan prices became hidden — no longer shown on the pricing page
Plan prices became publicly visible on the pricing table: Forever Free $0, Standard $25/user/month, Professional $50/user/month, Enterprise $75/user/month (billed annually). Previously no dollar amounts were shown for any tier.
Standard (US$0.90/user/mo), Professional (US$4.50/user/mo), and Enterprise (US$7.20/user/mo) prices no longer displayed anywhere on the page — main pricing cards and comparison table both show blank price fields where the per-user monthly rate used to appear.
Itemized AI-powered OCR receipt capture, previously exclusive to the Premium plan ('Itemized receipt Autoscan'), is now included in the Standard plan feature list, replacing the flat '20 Autoscan per user' quota wording.
"Retention payments" moved from the Standard plan's feature list down to the Free plan's feature list, making it available at no cost (still inherited by Standard via "Everything in Free +").
Free plan user capacity increased from a single user to 3 users
"Item groups" removed from Standard and Free plan feature lists; "Profit margin" added to Premium plan feature list
Quarterly roll-up · includes May 11 weekly
New 'Key features' bullet lists added to both plan cards. Enterprise is now framed as 'Everything in Premium+'. Employee Engagement, previously shown as Enterprise-only in the comparison table, is now listed as a Premium feature.
Quarterly roll-up · includes Apr 13 weekly
Starter (US$5/site/month) and Pro (US$17/site/month) plan prices, plus all 6 Pro add-on prices (Dynamic Content Hits, Portal, Pages, Contributor, Subsites, SEO Tools, Mega Menu), no longer display; pricing fields now blank.
Quarterly roll-up · includes Jun 1 weekly
Added Sprint Capacity Planning to the Premier-plan-and-above feature set. Added Calendar View to the Starter-plan-and-above feature set.
Quarterly roll-up · includes Jun 1 weekly, May 18 weekly
Plan and add-on prices now publicly visible. Starter: US $5/site/month, Pro: US $17/site/month (both billed annually). Add-ons revealed: Dynamic Content $50/yr, Portal $60/yr/1000 members, Pages $60/yr/200 pages, Contributor $24/yr/user, Subsites $40/yr/subsite, SEO Tools $20/yr, Mega Menu $50/yr.
Sprint Capacity Planning feature added to Premier plan card and comparison table (Core Features section), available only for Premier plan.
Calendar View added to Starter plan feature list, inserted between Sheet View and Swimlanes.
Research Zoho's pricing with the Pulse Agent
Ask anything about Zoho's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Free | Plan | Free |
| Standard | Plan | $29 /mobilled annually · $39 billed monthly |
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| Professional | Plan | $79 /mobilled annually · $99 billed monthly |
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| Premium | Plan | $129 /mobilled annually · $159 billed monthly |
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| Enterprise | Plan | $249 /mobilled annually · $299 billed monthly |
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| Advanced Warehousing Add-on | Add-on | $149 /mo |
| Advanced Autoscans Add-on | Add-on | $10 /mo |
| Locations Add-on | Add-on | $12 /mo |
| 500 Orders Add-on | Add-on | $9 /mo |
| Users Add-on | Add-on | $7.5 /user/mobilled annually · $9 billed monthly |
Company Facts
How Zoho compares with its peers
| Company | Entry price | Last change |
|---|---|---|
S Salesforce | $25 /user/mo, billed annually | Oct 26, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
M Microsoft | $5 /user/mo, billed annually | Oct 26, 2026 |
S SAP SE | Contact | Jun 2, 2026 |
O Oracle | Contact | — |
P Pipedrive | $14 /seat/mo, billed annually | Oct 26, 2026 |
Zoho pricing FAQ
- How much does Zoho cost?
- Zoho pricing starts at $29/mo on Standard, billed annually. Zoho lists 5 plans on its pricing page; the Free plan is free.
- Does Zoho have a free plan?
- Yes. Zoho's Free plan is free; paid plans start at $29/mo on Standard, billed annually.
- What pricing model does Zoho use?
- Zoho uses subscription pricing across 5 plans, with a free tier.
- When did Zoho last change its pricing?
- Oct 26, 2026: Zoho Commerce: Starter plan: '1 pickup location' bullet removed and replaced with a 'Micro-store' feature bullet; prices….
- How often has Zoho changed its pricing?
- Pulse has recorded 68 pricing changes for Zoho since it started tracking on Nov 30, 2023; the pricing page was last captured on Oct 26, 2026.