Userpilot Growth Plan Pricing Changes to 'Let's Talk' - Contact Sales for New Pricing Structure
What happened
Between the Oct 9, 2025 and Jan 2, 2026 captures of Userpilot's pricing page, Pulse recorded 15 changes: Growth plan pricing changed from $799/mo to 'Let's Talk' (contact sales); AI Suggested Replays feature added to Session Replay section (coming soon); AI Content Creation feature added to User Engagement section (coming soon); Mobile Session Replay feature added to Session Replay section (coming soon); AI Session Summaries feature added to Session Replay section (coming soon); Console Logs feature added to Session Replay section (coming soon); AI Powered Insights feature added to Product Analytics section (coming soon); Session Heatmaps feature added to Session Replay section (coming soon); Growth plan now explicitly states 'Starts From 5K MAU' minimum threshold (previously 'Custom MAUs'); AI Feedback Summaries feature added to User Feedback section (coming soon); Workflows Automation feature added to User Engagement section (coming soon); AI Sentiment & Thematic Analysis feature added to User Feedback section (coming soon); Frustration Indicators feature added to Session Replay section (coming soon); Data Warehouse Sync changed from add-on to included feature in Enterprise plan; Network Performance feature added to Session Replay section (coming soon). Pulse files it as a pricing change (price hidden, feature added, threshold added, add-on change) with a downward direction. Pulse's latest capture (Oct 12, 2026) lists Starter at $299.
Userpilot's previous recorded change was "Userpilot Bundles Email Add-On into Growth Plan, Enhancing Value with New Email Engagement Feature" (Q3 2025). Before that Pulse recorded "Userpilot Increases Starter Plan Price by 20% and Removes Monthly Billing Option" (Q2 2025), "Userpilot Introduces Session Replay as Add-on for Growth Plan, Enhancing Mobile Features for Growth and Enterprise Users" (Q1 2025) and "Userpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status" (Q4 2024). Userpilot has been tracked since 2024-10-01.
In the same window Segment, Pendo, Drift and Hotjar also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Growth · Price visibilityChanged$799/mo'Let's Talk'
- — · FeatureAdded
BeforeNo AI Suggested Replays feature
AfterAI Suggested Replays feature
- — · FeatureAdded
BeforeNo AI Content Creation feature
AfterAI Content Creation feature
- — · FeatureAdded
BeforeNo Mobile Session Replay feature
AfterMobile Session Replay feature
- — · FeatureAdded
BeforeNo AI Session Summaries feature
AfterAI Session Summaries feature
- — · FeatureAddedNo Console Logs featureConsole Logs feature
- — · FeatureAdded
BeforeNo AI Powered Insights feature
AfterAI Powered Insights feature
- — · FeatureAdded
BeforeNo Session Heatmaps feature
AfterSession Heatmaps feature
- Growth · LimitThreshold added
Growth plan now explicitly states 'Starts From 5K MAU' minimum threshold (previously 'Custom MAUs')
- — · FeatureAdded
BeforeNo AI Feedback Summaries feature
AfterAI Feedback Summaries feature
- — · FeatureAdded
BeforeNo Workflows Automation feature
AfterWorkflows Automation feature
- — · FeatureAdded
BeforeNot listed
AfterAI Sentiment & Thematic Analysis feature
- — · FeatureAdded
BeforeNo Frustration Indicators feature
AfterFrustration Indicators feature
- Enterprise · Add-onChangedadd-onincluded feature
- — · FeatureAdded
BeforeNo Network Performance feature
AfterNetwork Performance feature
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Growth | Price visibility | $799/mo | 'Let's Talk' | Changed |
| — | Feature | No AI Suggested Replays feature | AI Suggested Replays feature | Added |
| — | Feature | No AI Content Creation feature | AI Content Creation feature | Added |
| — | Feature | No Mobile Session Replay feature | Mobile Session Replay feature | Added |
| — | Feature | No AI Session Summaries feature | AI Session Summaries feature | Added |
| — | Feature | No Console Logs feature | Console Logs feature | Added |
| — | Feature | No AI Powered Insights feature | AI Powered Insights feature | Added |
| — | Feature | No Session Heatmaps feature | Session Heatmaps feature | Added |
| Growth | Limit | Growth plan now explicitly states 'Starts From 5K MAU' minimum threshold (previously 'Custom MAUs') | Threshold added | |
| — | Feature | No AI Feedback Summaries feature | AI Feedback Summaries feature | Added |
| — | Feature | No Workflows Automation feature | Workflows Automation feature | Added |
| — | Feature | Not listed | AI Sentiment & Thematic Analysis feature | Added |
| — | Feature | No Frustration Indicators feature | Frustration Indicators feature | Added |
| Enterprise | Add-on | add-on | included feature | Changed |
| — | Feature | No Network Performance feature | Network Performance feature | Added |
Values as written on Userpilot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Userpilot's pricing page (userpilot.com) from Oct 9, 2025 and Jan 2, 2026; the change is marked near the top of the page, where "$799/mo" becomes "'Let's Talk'".
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Userpilot, pricing history
Full history- May 18, 2026improvedUserpilot launches Workflows Automation and adds Embeds feature
- Apr 2, 2026packagingUserpilot Drops ISO 27001 Certification From All Plan Tiers
- Feb 24, 2026improvedUserpilot drops ISO 27001 certification across all plans
- Jan 12, 2026improvedUserpilot Growth Plan Pricing Changes to 'Let's Talk' - Contact Sales for New Pricing Structure · this change
- Q3 2025packagingUserpilot Bundles Email Add-On into Growth Plan, Enhancing Value with New Email Engagement Feature
- Q2 2025improvedUserpilot Increases Starter Plan Price by 20% and Removes Monthly Billing Option
- Q1 2025packagingUserpilot Introduces Session Replay as Add-on for Growth Plan, Enhancing Mobile Features for Growth and Enterprise Users
- Q4 2024packagingUserpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status
- Q3 2024packagingUserpilot Limits Dashboard Capacity on Growth and Enterprise Plans to 25 Custom Dashboards
- Q2 2024improvedUserpilot Growth Plan Price Increased by 50% to $749/mo Amid Significant Feature Enhancements and Limitations
Across CRM in the same window
All CRM changes- SegmentJan 12Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier
- PendoJan 12Pendo Discontinues Pulse Plan, Simplifies Pricing Model, and Removes Pro Edition Designation from In-App Guides
- DriftJan 11Drift Discontinues All Major Pricing Plans, Shifts to Salesloft's Custom Package-Based Model
- HotjarJan 10Hotjar Introduces User Tests Feature for Unmoderated Testing Across All Paid Plans
Questions about this change
Did Userpilot raise prices in January 2026?
No list-price increase was recorded between Oct 9, 2025 and Jan 2, 2026. The change Pulse detected was a pricing change: price hidden, feature added, threshold added, add-on change.
What changed on Userpilot's pricing page between Oct 9, 2025 and Jan 2, 2026?
Growth price visibility: $799/mo → 'Let's Talk', changed; feature: No AI Suggested Replays feature → AI Suggested Replays feature, added; feature: No AI Content Creation feature → AI Content Creation feature, added; feature: No Mobile Session Replay feature → Mobile Session Replay feature, added; feature: No AI Session Summaries feature → AI Session Summaries feature, added; feature: No Console Logs feature → Console Logs feature, added; feature: No AI Powered Insights feature → AI Powered Insights feature, added; feature: No Session Heatmaps feature → Session Heatmaps feature, added; Growth plan now explicitly states 'Starts From 5K MAU' minimum threshold (previously 'Custom MAUs'); feature: No AI Feedback Summaries feature → AI Feedback Summaries feature, added; feature: No Workflows Automation feature → Workflows Automation feature, added; feature: Not listed → AI Sentiment & Thematic Analysis feature, added; feature: No Frustration Indicators feature → Frustration Indicators feature, added; Enterprise add-on: add-on → included feature, changed; feature: No Network Performance feature → Network Performance feature, added. Pulse compared the captures it took on Oct 9, 2025 and Jan 2, 2026; the before/after table above lists each item as written on the page.
How often does Userpilot change its pricing?
Pulse recorded 0 other pricing-page changes for Userpilot in the 90 days before this one; the previous change was "Userpilot Bundles Email Add-On into Growth Plan, Enhancing Value with New Email Engagement Feature" in Q3 2025; Userpilot has been tracked since 2024-10-01.