Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier
What changed
Predictive AI democratized - availability expanded from Unify Plus and Engage plans to Unify and Engage plans (moved to lower tier after Unify Plus removal)
Advanced data governance add-on removed from CDP optional add-ons section (still available for Connections plans)
Audience & profile enrichment add-on discontinued (previously available to expand identity-resolved profiles with warehouse data)
AI recommended audiences add-on discontinued (previously available as optional add-on to build AI-powered product recommendations)
Unify Plus plan discontinued - Segment consolidated CDP tiers from three plans (Unify, Unify Plus, Engage) to two plans (Unify, Engage)
Before and after
Oct 1, 2024 vs Jan 1, 2025Predictive AI democratized - availability expanded from Unify Plus and Engage plans to Unify and Engage plans (moved to lower tier after Unify Plus removal)
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More from Segment
Full history →- Week 23, 2026·packagingSegment renames plans to Customer Data Pipeline and Platform
- Week 22, 2026·packagingSegment rebrands CDP plan section to Engage
- Week 17, 2026·packagingSegment renames plans: Connections replaces Customer Data Pipeline card
- Week 16, 2026·packagingSegment Rebrands Plan Tiers: Pipeline Becomes Connections, Platform Now Engage
- Q1 2026·packagingSegment cuts listed destinations from 750+ to 550+, rebrands CDP add-ons
