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Packaging change·Oct 1 → Jan 1, 2025·Q4 2024·Data & Analytics

Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier

SegmentPackagingFeature changeAdd-on removedPlan removed

What changed

Feature change

Predictive AI democratized - availability expanded from Unify Plus and Engage plans to Unify and Engage plans (moved to lower tier after Unify Plus removal)

Add-on removed

Advanced data governance add-on removed from CDP optional add-ons section (still available for Connections plans)

Add-on removed

Audience & profile enrichment add-on discontinued (previously available to expand identity-resolved profiles with warehouse data)

Add-on removed

AI recommended audiences add-on discontinued (previously available as optional add-on to build AI-powered product recommendations)

Plan removed

Unify Plus plan discontinued - Segment consolidated CDP tiers from three plans (Unify, Unify Plus, Engage) to two plans (Unify, Engage)

Before and after

Oct 1, 2024 vs Jan 1, 2025
Pulse.
100%
Change 1 of 5 · feature changed

Predictive AI democratized - availability expanded from Unify Plus and Engage plans to Unify and Engage plans (moved to lower tier after Unify Plus removal)

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