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Back/Drift

Boston, MA-based conversational AI platform company founded in 2015. Private company. Operates in marketing technology, offering solutions for automated customer support and lead generation. Serves businesses across sectors like manufacturing and finance with a platform that includes conversational marketing and sales automation tools.

Plans tracked
2
no add-ons
Pricing changes
4
Latest Jul 2, 2026
Pricing model
Subscription
No free tier

Research Drift's pricing with the Pulse Agent

Ask anything about Drift's plans, packaging shifts, and how it compares across the market — answered live from verified data.

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Current plans

Captured
PlanPrice
AdvancedContact
EliteContact

Company Facts

Free tierNo
Employees101-1000
Tracked sinceNov 14, 2023
Pricing last seenJul 6, 2026
Websitedrift.com

How Drift compares with its peers

CompanyEntry priceLast change
IIntercom
Intercom
$29 /mo, billed annually + usageOct 26, 2026
ZZendesk
Zendesk
$19 /agent/mo, billed annuallyJul 2, 2026
HHubSpot
HubSpot
$7 /seat/mo, billed annuallyOct 23, 2026
SSalesforce
Salesforce
$25 /user/mo, billed annuallyOct 26, 2026
FFreshworks
Freshworks
$19 /agent/mo, billed annuallySep 14, 2026
LLiveChat
LiveChat
$19 /person/mo, billed annuallySep 14, 2026

Drift pricing FAQ

How much does Drift cost?
Drift does not publish list prices — its 2 plans are quote-based.
Does Drift have a free plan?
No. Drift does not list a free tier.
What pricing model does Drift use?
Drift uses subscription pricing across 2 plans.
When did Drift last change its pricing?
Jul 2, 2026: Salesloft (drift): Account agents + Forecast add-ons section removed.
How often has Drift changed its pricing?
Pulse has recorded 4 pricing changes for Drift since it started tracking on Nov 14, 2023; the pricing page was last captured on Jul 6, 2026.
Who are Drift's pricing peers?
Pulse compares Drift with Intercom, Zendesk, HubSpot, Salesforce, Freshworks and LiveChat.