Pendo is a SaaS company that provides a platform for product analytics, user feedback, and guidance to help businesses understand and improve their digital products.
Pricing Change History
8 changesSentiment surveys expanded in Ultimate plan to include PMF and CSAT alongside NPS [previously NPS + surveys only; now NPS, PMF, CSAT surveys] Agent Mode added as a capability included in all plans, enabling natural language queries to get answers without building reports.
Pulse plan removed from the tier lineup (was MOST POPULAR). Its features (NPS, Product discovery) absorbed into Ultimate, which becomes the new MOST POPULAR. Lineup shrinks from 4 paid tiers to 3.
Pulse plan discontinued - described as 'Everything you need to optimize your R&D investments' In-app guides Pro edition designation removed from feature list
Quarterly roll-up · includes Dec 29 weekly
Journey orchestration added to Ultimate plan as included capability Journey orchestration add-on introduced for Base, Core, and Pulse plans
Portfolio plan discontinued (formerly for unlimited web and mobile apps) Growth plan discontinued (formerly for single web or mobile app organizations)
Session Replay add-on now includes 'Save clips for one year' feature
Session Replay retention increased from 14 days to 30 days
Research Pendo's pricing with the Pulse Agent
Ask anything about Pendo's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Free | Plan | Free |
| Core | Plan | Contact |
| Ultimate | Plan | Contact |
| Base | Plan | Contact |
| AGENT ANALYTICS | Add-on | Contact |
| PREDICT | Add-on | Contact |
Company Facts
How Pendo compares with its peers
| Company | Entry price | Last change |
|---|---|---|
L Launchdarkly | $10 /mo, billed annually + usage | Aug 10, 2026 |
A Amplitude | Free | Sep 9, 2026 |
M Mixpanel | Free | Oct 19, 2026 |
H Heap | Free | Jan 11, 2026 |
F Fullstory | Free | Feb 23, 2026 |
H Hotjar | $39 /mo, billed annually | Oct 26, 2026 |
Pendo pricing FAQ
- How much does Pendo cost?
- Pendo offers a free Free plan; its paid plans are quote-based (contact sales).
- Does Pendo have a free plan?
- Yes. Pendo's Free plan is free.
- What pricing model does Pendo use?
- Pendo uses subscription pricing across 4 plans, with a free tier.
- When did Pendo last change its pricing?
- Apr 2, 2026: Pendo Launches AI Add-Ons for Churn Prediction and Agent Analytics.
- How often has Pendo changed its pricing?
- Pulse has recorded 8 pricing changes for Pendo since it started tracking on Nov 14, 2023; the pricing page was last captured on Jun 13, 2026.