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UserpilotPackaging change · Feature change · New add-on · Jan 1 → Apr 13, 2025

Userpilot Introduces Session Replay as Add-on for Growth Plan, Enhancing Mobile Features for Growth and Enterprise Users

Verified Jan 12, 2026Sales & Customer Relationship Management (CRM)Direction: up
The changeSession Replay — changed.
Before · Jan 1included feature
After · Apr 13Add-on
changed
2 changes2 capturesJan 1, 2025 → Apr 13, 2025

What happened

Between the Jan 1, 2025 and Apr 13, 2025 captures of Userpilot's pricing page, Pulse recorded 2 changes: Session Replay changed from included feature to Add-on for Growth plan; Mobile add-on explicitly listed for Growth and Enterprise plans. Pulse files it as a packaging change (feature change, new add-on) with an upward direction. Pulse's latest capture (Oct 12, 2026) lists Starter at $299.

Userpilot's previous recorded change was "Userpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status" (Q4 2024). Userpilot has been tracked since 2024-10-01.

In the same window Segment, Pendo, Drift and Hotjar also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Growth · FeatureChanged
    included featureAdd-on
  • Growth, Enterprise · Add-onAdded

    BeforeNo Mobile add-on explicitly

    AfterMobile add-on explicitly

Values as written on Userpilot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Userpilot's pricing page (userpilot.com) from Jan 1, 2025 and Apr 13, 2025; the change is marked near the top of the page, where "included feature" becomes "Add-on".

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The two full-page captures with this change marked up are free with an account.

Userpilot, the last 90 days

Full history
  1. Jan 12, 2026improvedUserpilot Growth Plan Pricing Changes to 'Let's Talk' - Contact Sales for New Pricing Structure
  2. Q3 2025packagingUserpilot Bundles Email Add-On into Growth Plan, Enhancing Value with New Email Engagement Feature
  3. Q2 2025improvedUserpilot Increases Starter Plan Price by 20% and Removes Monthly Billing Option
  4. Q1 2025packagingUserpilot Introduces Session Replay as Add-on for Growth Plan, Enhancing Mobile Features for Growth and Enterprise Users · this change
  5. Q4 2024packagingUserpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status

Across CRM in the same window

All CRM changes
  1. SegmentJan 12Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier
  2. PendoJan 12Pendo Discontinues Pulse Plan, Simplifies Pricing Model, and Removes Pro Edition Designation from In-App Guides
  3. DriftJan 11Drift Discontinues All Major Pricing Plans, Shifts to Salesloft's Custom Package-Based Model
  4. HotjarJan 10Hotjar Introduces User Tests Feature for Unmoderated Testing Across All Paid Plans

Questions about this change

Did Userpilot raise prices in April 2025?

No list-price increase was recorded between Jan 1, 2025 and Apr 13, 2025. The change Pulse detected was a packaging change: feature change, new add-on.

What changed on Userpilot's pricing page between Jan 1, 2025 and Apr 13, 2025?

Growth feature: included feature → Add-on, changed; Growth, Enterprise add-on: No Mobile add-on explicitly → Mobile add-on explicitly, added. Pulse compared the captures it took on Jan 1, 2025 and Apr 13, 2025; the before/after table above lists each item as written on the page.

How often does Userpilot change its pricing?

Pulse recorded 1 other pricing-page change for Userpilot in the 90 days before this one; the previous change was "Userpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status" in Q4 2024; Userpilot has been tracked since 2024-10-01.