PagerDuty is a SaaS company that provides digital operations management, helping businesses prevent and resolve incidents in real time.
Pricing Change History
28 changesPlus plan seats increased from 40 to 50; AI Actions quotas (5,000/50,000/100,000) removed from Starter/Essential/Ultimate plan cards and the AI Actions row was deleted from the comparison table.
PagerDuty Advance add-on overhauled: generic GenAI bullets replaced by 4 named Agentic AI agents (SRE, Scribe, Shift, Insights); feature list items renamed/removed, credit quota disclosure dropped.
PagerDuty Advance one-time allotment renamed 'credits' to 'AI Actions' on Professional (1,000), Business (5,000), Enterprise (20,000) plan cards and add-on upsell lines; new tooltip defines the unit.
Out-of-the-box integration catalog expanded from 700+ to 750+ integrations, shown across all plan tiers (Free, Professional, Business, Enterprise) and in the feature comparison table.
Quarterly roll-up · includes Apr 13 weekly
Out-of-box integration count increased from 700+ to 750+ across all plans (Free, Professional, Business, Enterprise), as shown in plan cards and feature comparison table.
Integration count increased from 700+ to 750+ out-of-box integrations available across all plans (Monitoring and chat category).
Post-Incident Reviews feature fully launched for Professional plan (previously marked 'coming soon')
Professional plan: Schedules and policies description changed from 'Unlimited...schedules, escalation policies' to separate 'More On-call Schedules' and 'More Escalation Policies' Professional plan: 'Unlimited international phone/SMS notifications' changed to 'More international phone/SMS notifications'
Professional plan: Predefined Incident Types increased from 2 to 3 Business plan: Added 'Expanded set of triggers and actions on Incident Workflows'
Workflow Automation plan discontinued - previously a contact-sales option that automated manual business processes using workflows integrated with Runbook Automation
Professional plan increased predefined Incident Types from 2 to 3 Intune Support for Mobile App added to Enterprise plan
2 predefined Incident Roles added to Professional plan Post-Incident Reviews announced for Professional plan (coming soon)
Basic Chat Experience (Slack, Microsoft Teams) added to Professional plan Major Incident Workflow Template with limited triggers & actions added to Professional plan
Microsoft Teams support for PagerDuty Advance Assistant changed from 'coming soon' to fully available
Research Pagerduty's pricing with the Pulse Agent
Ask anything about Pagerduty's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Free | Plan | Free |
| Professional | Plan | $21 /user/mobilled annually · $25 billed monthly |
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| Business | Plan | $41 /user/mobilled annually · $49 billed monthly |
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| Operations Cloud Essential | Plan | $1,000 /mobilled annually |
| Operations Cloud Ultimate | Plan | Contact |
| Operations Cloud Plus | Plan | Contact |
| Enterprise | Plan | Contact |
| Status Pages | Add-on | $89 /mo |
| PagerDuty Advance for Incident Management | Add-on | $415 /mobilled annually |
| Runbook Automation (Hosted) | Add-on | $125 /user/mo |
| Runbook Automation (Self-Hosted) | Add-on | Contact |
| Stakeholder License | Add-on | $150 /mo |
| AIOps | Add-on | $699 /mobilled annually · $799 billed monthly |
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Company Facts
How Pagerduty compares with its peers
| Company | Entry price | Last change |
|---|---|---|
O Opsgenie | $9.45 /user/mo, billed annually | Aug 17, 2026 |
S Splunk | $5 /user/mo, billed annually | Jul 20, 2026 |
E Everbridge | Contact | Jun 22, 2026 |
M Moogsoft | — | — |
G Grafana | $19 /mo + usage | Aug 17, 2026 |
A Atlassian | $3.65 /user/mo | Oct 26, 2026 |
Pagerduty pricing FAQ
- How much does Pagerduty cost?
- Pagerduty pricing starts at $21/user/mo on Professional, billed annually. Pagerduty lists 7 plans on its pricing page; the Free plan is free.
- Does Pagerduty have a free plan?
- Yes. Pagerduty's Free plan is free; paid plans start at $21/user/mo on Professional, billed annually.
- What pricing model does Pagerduty use?
- Pagerduty uses subscription pricing across 7 plans, with a free tier.
- When did Pagerduty last change its pricing?
- Oct 19, 2026: PagerDuty Incident: AI Actions quota revealed, 1,000-100,000/year by tier.
- How often has Pagerduty changed its pricing?
- Pulse has recorded 28 pricing changes for Pagerduty since it started tracking on Oct 1, 2024; the pricing page was last captured on Oct 19, 2026.