Pagerduty Automation Discontinues Workflow Automation Plan, Shifting Focus Away from Automated Business Process Integration
What happened
Between the Apr 1, 2025 and Jul 6, 2025 captures of Pagerduty's pricing page, Pulse recorded one change: Workflow Automation plan discontinued - previously a contact-sales option that automated manual business processes using workflows integrated with Runbook Automation. Pulse files it as a packaging change (plan removed) with a downward direction. Pulse's latest capture (Jun 20, 2026) lists Runbook Automation at $125.
This is the first pricing-page change Pulse has recorded for Pagerduty. Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian and Grafana also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Runbook Automation · PlanPlan removed
Workflow Automation plan discontinued - previously a contact-sales option that automated manual business processes using workflows integrated with Runbook Automation
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Runbook Automation | Plan | Workflow Automation plan discontinued - previously a contact-sales option that automated manual business processes using workflows integrated with Runbook Automation | Plan removed | |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Apr 1, 2025 and Jul 6, 2025; the change is marked on the page.
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Pagerduty, pricing history
Full history- Apr 6, 2026packagingPagerduty Automation launches Operations Cloud plan with NEW badge
- Q2 2025packagingPagerduty Automation Discontinues Workflow Automation Plan, Shifting Focus Away from Automated Business Process Integration · this change
Across Business Operations in the same window
All Business Operations changes- AtlassianJan 11Atlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans
- GrafanaJan 10Grafana Transforms Pro Plan to Pure Pay-As-You-Go Model Starting at $0, Renames All Plans
- AtlassianJan 11Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans
- AtlassianJan 11Atlassian Jira Democratizes AI Features by Moving Rovo Search, Chat, and Agents from Premium to Standard Tier
- AtlassianJan 11Atlassian Jira Implements Price Increases for Standard and Premium Plans Amid Major Feature Overhaul and User Limit Expansions
Questions about this change
Did Pagerduty raise prices in July 2025?
No list-price increase was recorded between Apr 1, 2025 and Jul 6, 2025. The change Pulse detected was a packaging change: plan removed.
What changed on Pagerduty's pricing page between Apr 1, 2025 and Jul 6, 2025?
Workflow Automation plan discontinued - previously a contact-sales option that automated manual business processes using workflows integrated with Runbook Automation. Pulse compared the captures it took on Apr 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; Pagerduty has been tracked since 2024-10-01.