Product change·Jul 13 → Oct 5, 2025·Q3 2025·Business Operations
Pagerduty Removes 'Easy on-call scheduling' Feature from Free Plan, Impacting Users' Scheduling Capabilities
What changed
Feature removed
Free plan: 'Easy on-call scheduling' feature removed
Feature change
Professional plan: Schedules and policies description changed from 'Unlimited...schedules, escalation policies' to separate 'More On-call Schedules' and 'More Escalation Policies'
Feature change
Professional plan: 'Unlimited international phone/SMS notifications' changed to 'More international phone/SMS notifications'
Feature change
Business plan: 'Unlimited data access' changed to 'Multi-year historical data access'
Feature change
Free plan: 'Unlimited API calls' changed to 'API Calls Included'
Before and after
Jul 13, 2025 vs Oct 5, 2025Pulse.
100%
Change 1 of 5 · feature removed
Free plan: 'Easy on-call scheduling' feature removed
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Q2 2025 · Pagerduty Enhances Enterprise Plan with Increased Custom Incident Roles and New Mobile App Support FeaturePagerduty Launches Post-Incident Reviews Feature for Professional Plan, Enhancing Incident Management Capabilities · Q4 2025
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