Pagerduty boosts Plus plan to 50 seats, drops AI Actions quotas
What happened
Between the Sep 28, 2026 and Oct 5, 2026 captures of Pagerduty's pricing page, Pulse recorded one change: Plus plan seats increased from 40 to 50; AI Actions quotas (5,000/50,000/100,000) removed from Starter/Essential/Ultimate plan cards and the AI Actions row was deleted from the comparison table. Pulse files it as a packaging change (limit increase) with an upward direction. Pulse's latest capture (Oct 19, 2026) lists Professional at $21, Business at $41, Operations Cloud Essential at $1,000, Status Pages at $89 and PagerDuty Advance for Incident Management at $415.
It lands 91 days after Pagerduty's previous change, "Pagerduty rebrands AI credits as token-based "AI Actions," adds 4 named agents" (Jul 6, 2026). Before that Pulse recorded "Pagerduty Aiops Advance add-on debuts 4 named Agentic AI agents" (Jul 6, 2026), "Pagerduty Service renames Advance credits to 'AI Actions' across all plans" (Jul 6, 2026) and "PagerDuty: integration catalog expanded 700+ → 750+" (Jul 4, 2026). Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian, Opsgenie, Grafana and Splunk also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Plus · Limit+25%4050
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Plus | Limit | 40 | 50 | +25% |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Sep 28, 2026 and Oct 5, 2026; the change is marked around the middle of the page, where plus limit reads 40 and then 50.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Pagerduty, pricing history
Full history- Oct 19, 2026packagingPagerDuty Incident: AI Actions quota revealed, 1,000-100,000/year by tier
- Oct 5, 2026improvedPagerduty boosts Plus plan to 50 seats, drops AI Actions quotas · this change
- Jul 6, 2026packagingPagerduty rebrands AI credits as token-based "AI Actions," adds 4 named agents
- Jul 6, 2026packagingPagerduty Aiops Advance add-on debuts 4 named Agentic AI agents
- Jul 6, 2026packagingPagerduty Service renames Advance credits to 'AI Actions' across all plans
- Jul 4, 2026improvedPagerDuty: integration catalog expanded 700+ → 750+
- Apr 13, 2026improvedPagerduty Expands Integration Library to Over 750 Connections
- Apr 13, 2026improvedPagerduty Incident expands integrations catalog from 700 to 750 across all plans
Across Business Operations in the same window
All Business Operations changes- AtlassianSep 7Atlassian Jira revamps automation quotas: renames rule runs, tightens caps
- OpsgenieAug 17Opsgenie narrows sunset banner, drops Compass, points migrants to Jira Servic...
- GrafanaAug 17Grafana: Logs Query price hidden from Pro plan card ($0.003/GB)
- SplunkJul 20Splunk: removed "Activity-based pricing" model
Questions about this change
Did Pagerduty raise prices in October 2026?
No list-price increase was recorded between Sep 28, 2026 and Oct 5, 2026. The change Pulse detected was a packaging change: limit increase.
What changed on Pagerduty's pricing page between Sep 28, 2026 and Oct 5, 2026?
Plus limit: 40 → 50 (+25%). Pulse compared the captures it took on Sep 28, 2026 and Oct 5, 2026; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; the previous change was "Pagerduty rebrands AI credits as token-based "AI Actions," adds 4 named agents" on Jul 6, 2026; Pagerduty has been tracked since 2024-10-01.