Pagerduty Service launches Operations Cloud pricing tab with NEW badge
What happened
Between the Dec 29, 2025 and Mar 23, 2026 captures of Pagerduty's pricing page, Pulse recorded 2 changes: Feature comparison table section ordering changed: Customer Service Applications section moved from first position to after Audit Log; Detect and Triage section now leads the comparison table; Operations Cloud pricing tab added to PagerDuty pricing navigation with a NEW badge, linking to a dedicated Operations Cloud plan page (/pricing/operations-cloud-limited/). Pulse files it as a packaging change (positioning, new plan) with an upward direction. Pulse's latest capture (Jul 6, 2026) lists Professional at $21, Business at $41, Stakeholder License at $150, AIOps at $699 and PagerDuty Advance for Incident Management at $415.
Pagerduty's previous recorded change was "Pagerduty Service Bundles PagerDuty Advance with 1,000 Credits into Professional Plan, Enhancing Value for Users" (Q2 2025). Before that Pulse recorded "Pagerduty Service Expands Status Pages Add-on with Variable Pricing and Audience-Specific Features" (Q1 2025) and "Pagerduty Service Removes Runbook Automation Add-On from Business and Enterprise Plans, Replacing It with Workflow Automation" (Dec 2024). Pagerduty has been tracked since 2024-10-01.
In the same window Grafana and Atlassian also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · PositioningChangedfirst positionafter Audit Log
- Operations Cloud · PlanAdded
BeforeNo Operations Cloud pricing tab
AfterOperations Cloud pricing tab
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Positioning | first position | after Audit Log | Changed |
| Operations Cloud | Plan | No Operations Cloud pricing tab | Operations Cloud pricing tab | Added |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Dec 29, 2025 and Mar 23, 2026; the change is marked around the middle of the page, where "first position" becomes "after Audit Log".
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The two full-page captures with this change marked up are free with an account.
Pagerduty, pricing history
Full history- Jul 6, 2026packagingPagerduty Service renames Advance credits to 'AI Actions' across all plans
- Apr 6, 2026packagingPagerduty Service launches Operations Cloud pricing tab with NEW badge · this change
- Q2 2025improvedPagerduty Service Bundles PagerDuty Advance with 1,000 Credits into Professional Plan, Enhancing Value for Users
- Q1 2025improvedPagerduty Service Expands Status Pages Add-on with Variable Pricing and Audience-Specific Features
- Dec 2024packagingPagerduty Service Removes Runbook Automation Add-On from Business and Enterprise Plans, Replacing It with Workflow Automation
Across Business Operations in the same window
All Business Operations changes- GrafanaApr 3Grafana Splits Log Pricing Into Three Stages, Cuts Kubernetes Costs 33%
- AtlassianJan 11Atlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans
- GrafanaFeb 23Grafana splits observability pricing into Process/Write/Retain model
- AtlassianJan 11Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans
- AtlassianJan 11Atlassian Jira Democratizes AI Features by Moving Rovo Search, Chat, and Agents from Premium to Standard Tier
Questions about this change
Did Pagerduty raise prices in March 2026?
No list-price increase was recorded between Dec 29, 2025 and Mar 23, 2026. The change Pulse detected was a packaging change: positioning, new plan.
What changed on Pagerduty's pricing page between Dec 29, 2025 and Mar 23, 2026?
Positioning: first position → after Audit Log, changed; Operations Cloud plan: No Operations Cloud pricing tab → Operations Cloud pricing tab, added. Pulse compared the captures it took on Dec 29, 2025 and Mar 23, 2026; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; the previous change was "Pagerduty Service Bundles PagerDuty Advance with 1,000 Credits into Professional Plan, Enhancing Value for Users" in Q2 2025; Pagerduty has been tracked since 2024-10-01.