Pagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation
What happened
Between the Apr 1, 2025 and Jul 6, 2025 captures of Pagerduty's pricing page, Pulse recorded one change: Workflow Automation add-on removed from AIOps pricing page. The add-on previously allowed customers to integrate business processes with technical automation for Dev and IT Operations, including features like automated approvals, information gathering, multi-channel comms, and no-code workflow builder. Pulse files it as a packaging change (add-on removed) with a downward direction. Pulse's latest capture (Jul 6, 2026) lists AIOps at $699 and PagerDuty Advance for Incident Management at $415.
Pagerduty's previous recorded change was "Pagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant" (Q1 2025). Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian and Grafana also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AIOps · Add-onRemoved
BeforeWorkflow Automation add-on
AfterNo Workflow Automation add-on
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AIOps | Add-on | Workflow Automation add-on | No Workflow Automation add-on | Removed |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Apr 1, 2025 and Jul 6, 2025; the change is marked on the page, where the Workflow Automation add-on no longer appears.
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The two full-page captures with this change marked up are free with an account.
Pagerduty, the last 90 days
Full history- Jul 6, 2026packagingPagerduty Aiops Advance add-on debuts 4 named Agentic AI agents
- Apr 5, 2026packagingPagerduty Aiops adds Operations Cloud plan
- Q2 2025packagingPagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation · this change
- Q1 2025improvedPagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant
Across Business Operations in the same window
All Business Operations changes- AtlassianJan 11Atlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans
- GrafanaJan 10Grafana Transforms Pro Plan to Pure Pay-As-You-Go Model Starting at $0, Renames All Plans
- AtlassianJan 11Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans
- AtlassianJan 11Atlassian Jira Democratizes AI Features by Moving Rovo Search, Chat, and Agents from Premium to Standard Tier
- AtlassianJan 11Atlassian Jira Implements Price Increases for Standard and Premium Plans Amid Major Feature Overhaul and User Limit Expansions
Questions about this change
Did Pagerduty raise prices in July 2025?
No list-price increase was recorded between Apr 1, 2025 and Jul 6, 2025. The change Pulse detected was a packaging change: add-on removed.
What changed on Pagerduty's pricing page between Apr 1, 2025 and Jul 6, 2025?
AIOps add-on: Workflow Automation add-on → No Workflow Automation add-on, removed. Pulse compared the captures it took on Apr 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 1 other pricing-page change for Pagerduty in the 90 days before this one; the previous change was "Pagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant" in Q1 2025; Pagerduty has been tracked since 2024-10-01.