PagerDuty Incident: Essential/Ultimate event quotas cut, seats + AI actions up + 1 more
What happened
Between the Nov 2, 2026 and Nov 9, 2026 captures of Pagerduty's pricing page, Pulse recorded 2 changes: Essential plan Signal Intelligence Events cut 40,000→25,000 and Ultimate cut 2,000,000→1,500,000/year, while Essential seats rose 20→25 and AI Actions rose 4,000→5,000 (Ultimate AI Actions 100,000→160,000); Starter gains a new 30-seat cap (5 base +5 bonus). New limited-time offer — additional AI Actions included on Essential, Plus and Ultimate at no credit cost for the first year for customers who sign by Jan 15, 2027. In detail: Added limited-time offer: additional AI Actions included on Essential, Plus and Ultimate plans at no credit cost for the first year, for customers who sign by Jan 15, 2027; PD Reliability Platform allocations rebalanced: Essential plan's included Signal Intelligence Events cut from 40,000 to 25,000 and Ultimate's cut from 2,000,000 to 1,500,000/year, while Essential seats rose 20→25 and AI Actions rose 4,000→5,000 (Ultimate AI Actions rose 100,000→160,000). Starter also gains a new 30-seat cap (5 base +5 bonus seats). Pulse files it as a pricing change (discount added, limit decrease) with a downward direction. The current page lists Professional at $21, Business at $41, PagerDuty Advance for Incident Management at $415, Status Pages at $89 and Stakeholder License at $150.
It lands 21 days after Pagerduty's previous change, "Pagerduty Incident: AI Actions quota revealed, 1,000-100,000/year by tier" (Oct 19, 2026). Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian, Opsgenie and Grafana also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Ultimate · DiscountAddedNo limited-time offerlimited-time offer
- Essential · Limit−37%40,00025,000
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Ultimate | Discount | No limited-time offer | limited-time offer | Added |
| Essential | Limit | 40,000 | 25,000 | −37% |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Nov 2, 2026 and Nov 9, 2026; the change is marked near the top of the page, where limited-time offer now appears.
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Pagerduty, the last 90 days
Full history- Nov 9, 2026packagingPagerDuty Incident: Essential/Ultimate event quotas cut, seats + AI actions up + 1 more · this change
- Oct 19, 2026packagingPagerduty Incident: AI Actions quota revealed, 1,000-100,000/year by tier
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Pagerduty raise prices in November 2026?
No list-price increase was recorded between Nov 2, 2026 and Nov 9, 2026. The change Pulse detected was a pricing change: discount added, limit decrease.
What changed on Pagerduty's pricing page between Nov 2, 2026 and Nov 9, 2026?
Ultimate discount: No limited-time offer → limited-time offer, added; Essential limit: 40,000 → 25,000 (−37%). Pulse compared the captures it took on Nov 2, 2026 and Nov 9, 2026; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 1 other pricing-page change for Pagerduty in the 90 days before this one; the previous change was "Pagerduty Incident: AI Actions quota revealed, 1,000-100,000/year by tier" on Oct 19, 2026; Pagerduty has been tracked since 2024-10-01.