PagerDuty Aiops adds Operations Cloud plan
What happened
Between the Dec 29, 2025 and Mar 23, 2026 captures of Pagerduty's pricing page, Pulse recorded 2 changes: A new 'Operations Cloud' pricing tier was added to the AIOps pricing page navigation, alongside existing AIOps, Automation, Incident Management, and Customer Service Ops tabs; FAQ section renamed from 'Questions? We have answers.' to 'FAQ'; social proof heading changed from 'Transforming critical work at more than 30,000 companies.' to '30,000 companies worldwide trust PagerDuty products'. Pulse files it as a packaging change (new plan, positioning) with an upward direction. Pulse's latest capture (Jul 6, 2026) lists AIOps at $699 and PagerDuty Advance for Incident Management at $415.
Pagerduty's previous recorded change was "Pagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation" (Q2 2025). Before that Pulse recorded "Pagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant" (Q1 2025) and "Pagerduty Aiops Restructures Advance Pricing: Now $415/month with Annual Commitment, Down from $4,980 for 20,000 Credits/Month" (Dec 2024). Pagerduty has been tracked since 2024-10-01.
In the same window Grafana and Atlassian also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AIOps · PlanAdded
BeforeNot listed
After'Operations Cloud' pricing tier
- — · PositioningReworded
BeforeQuestions? We have answers
AfterFAQ
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AIOps | Plan | Not listed | 'Operations Cloud' pricing tier | Added |
| — | Positioning | Questions? We have answers | FAQ | Reworded |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Dec 29, 2025 and Mar 23, 2026; the change is marked near the top of the page, where 'Operations Cloud' pricing tier now appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Pagerduty, pricing history
Full history- Jul 6, 2026packagingPagerduty Aiops Advance add-on debuts 4 named Agentic AI agents
- Apr 5, 2026packagingPagerDuty Aiops adds Operations Cloud plan · this change
- Q2 2025packagingPagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation
- Q1 2025improvedPagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant
- Dec 2024packagingPagerduty Aiops Restructures Advance Pricing: Now $415/month with Annual Commitment, Down from $4,980 for 20,000 Credits/Month
Across Business Operations in the same window
All Business Operations changes- GrafanaApr 3Grafana Splits Log Pricing Into Three Stages, Cuts Kubernetes Costs 33%
- AtlassianJan 11Atlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans
- GrafanaFeb 23Grafana splits observability pricing into Process/Write/Retain model
- AtlassianJan 11Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans
- AtlassianJan 11Atlassian Jira Democratizes AI Features by Moving Rovo Search, Chat, and Agents from Premium to Standard Tier
Questions about this change
Did Pagerduty raise prices in March 2026?
No list-price increase was recorded between Dec 29, 2025 and Mar 23, 2026. The change Pulse detected was a packaging change: new plan, positioning.
What changed on Pagerduty's pricing page between Dec 29, 2025 and Mar 23, 2026?
AIOps plan: Not listed → 'Operations Cloud' pricing tier, added; positioning: Questions? We have answers → FAQ, reworded. Pulse compared the captures it took on Dec 29, 2025 and Mar 23, 2026; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; the previous change was "Pagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation" in Q2 2025; Pagerduty has been tracked since 2024-10-01.