Pagerduty trims Starter seats and events but boosts AI actions on higher tiers
What happened
Between the Nov 2, 2026 and Nov 9, 2026 captures of Pagerduty's pricing page, Pulse recorded 3 changes: PD Reliability Platform included Starter seats cut 10 to 5 (+5 bonus), Essential events 40,000 to 25,000, Ultimate events 2,000,000 to 1,500,000; Essential seats rise 20 to 25 and AI actions 4,000 to 5,000; Ultimate AI actions rise 100,000 to 160,000; Limited-time offer: additional AI Actions included at no credits for first year on Essential, Plus and Ultimate when signing by Jan 15, 2027. Pulse files it as a pricing change (limit lowered, discount added, limit raised) with a neutral direction. The current page lists Professional at $21, Business at $41, Operations Cloud Essential at $1,000, Status Pages at $89 and PagerDuty Advance for Incident Management at $415.
It lands the same day as Pagerduty's previous change, "PagerDuty Incident: Essential/Ultimate event quotas cut, seats + AI actions up + 1 more" (Nov 8, 2026). Before that Pulse recorded "PagerDuty Incident: AI Actions quota revealed, 1,000-100,000/year by tier" (Oct 19, 2026) and "Pagerduty boosts Plus plan to 50 seats, drops AI Actions quotas" (Oct 4, 2026). Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian, Opsgenie and Grafana also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- −50%StarterLimit105
- Discount addedEssentialDiscount
Limited-time offer: additional AI Actions included at no credits for first year on Essential, Plus and Ultimate when signing by Jan 15, 2027.
- +25%EssentialLimit2025
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Starter | Limit | 10 | 5 | −50% |
| Essential | Discount | Limited-time offer: additional AI Actions included at no credits for first year on Essential, Plus and Ultimate when signing by Jan 15, 2027. | Discount added | |
| Essential | Limit | 20 | 25 | +25% |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Nov 2, 2026 and Nov 9, 2026; the change is marked near the top of the page, where starter limit reads 10 and then 5.
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The two full-page captures with this change marked up are free with an account.
Pagerduty, the last 90 days
Full historyDates are the day each change was detected, Eastern time.
- Nov 8, 2026PackagingPagerDuty Incident: Essential/Ultimate event quotas cut, seats + AI actions up + 1 more
- Nov 8, 2026PackagingPagerduty trims Starter seats and events but boosts AI actions on higher tiers This change
- Oct 19, 2026PackagingPagerDuty Incident: AI Actions quota revealed, 1,000-100,000/year by tier
- Oct 4, 2026PackagingPagerduty boosts Plus plan to 50 seats, drops AI Actions quotas
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Pagerduty raise prices in November 2026?
No list-price increase was recorded between Nov 2, 2026 and Nov 9, 2026 UTC. The change Pulse detected was a pricing change: limit lowered, discount added, limit raised.
What changed on Pagerduty's pricing page between Nov 2, 2026 and Nov 9, 2026 UTC?
Starter limit: 10 → 5 (−50%); Limited-time offer: additional AI Actions included at no credits for first year on Essential, Plus and Ultimate when signing by Jan 15, 2027; Essential limit: 20 → 25 (+25%). Pulse compared the captures it took on Nov 2, 2026 and Nov 9, 2026 UTC; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 2 other pricing-page changes for Pagerduty in the 90 days before this one; the previous change was "PagerDuty Incident: Essential/Ultimate event quotas cut, seats + AI actions up + 1 more" on Nov 8, 2026; Pagerduty has been tracked since 2024-10-01.