Pagerduty Aiops Advance add-on debuts 4 named Agentic AI agents
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of Pagerduty's pricing page, Pulse recorded one change: PagerDuty Advance add-on overhauled: generic GenAI bullets replaced by 4 named Agentic AI agents (SRE, Scribe, Shift, Insights); feature list items renamed/removed, credit quota disclosure dropped. Pulse files it as a packaging change (add-on change) with a neutral direction. The current page lists AIOps at $699 and PagerDuty Advance for Incident Management at $415.
It lands 92 days after Pagerduty's previous change, "Pagerduty Aiops adds Operations Cloud plan" (Apr 5, 2026). Before that Pulse recorded "Pagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation" (Q2 2025), "Pagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant" (Q1 2025) and "Pagerduty Aiops Restructures Advance Pricing: Now $415/month with Annual Commitment, Down from $4,980 for 20,000 Credits/Month" (Dec 2024). Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian, Grafana and Everbridge also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-onAdd-on change
PagerDuty Advance add-on overhauled: generic GenAI bullets replaced by 4 named Agentic AI agents (SRE, Scribe, Shift, Insights); feature list items renamed/removed, credit quota disclosure dropped.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | PagerDuty Advance add-on overhauled: generic GenAI bullets replaced by 4 named Agentic AI agents (SRE, Scribe, Shift, Insights); feature list items renamed/removed, credit quota disclosure dropped. | Add-on change | |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Jun 29, 2026 and Jul 6, 2026; the change is marked near the top of the page.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Pagerduty, pricing history
Full history- Jul 6, 2026packagingPagerduty Aiops Advance add-on debuts 4 named Agentic AI agents · this change
- Apr 5, 2026packagingPagerduty Aiops adds Operations Cloud plan
- Q2 2025packagingPagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation
- Q1 2025improvedPagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant
- Dec 2024packagingPagerduty Aiops Restructures Advance Pricing: Now $415/month with Annual Commitment, Down from $4,980 for 20,000 Credits/Month
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Pagerduty raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a packaging change: add-on change.
What changed on Pagerduty's pricing page between Jun 29, 2026 and Jul 6, 2026?
PagerDuty Advance add-on overhauled: generic GenAI bullets replaced by 4 named Agentic AI agents (SRE, Scribe, Shift, Insights); feature list items renamed/removed, credit quota disclosure dropped. Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; the previous change was "Pagerduty Aiops adds Operations Cloud plan" on Apr 5, 2026; Pagerduty has been tracked since 2024-10-01.