HubSpot Sales Enterprise cuts conversation intelligence from Pro plan
What happened
Between the Jun 15, 2026 and Jun 22, 2026 captures of HubSpot's pricing page, Pulse recorded one change: Conversation intelligence details removed from Professional plan (was: stats, insights, call transcriptions); Enterprise simplified to only 'Includes tracked terms' (was: stats, insights, call transcriptions, and tracked terms). Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Sep 21, 2026) lists Starter at $7, Professional at $90, Enterprise at $150 and HubSpot Credits at $9 per 1,000 credits.
It lands 14 days after HubSpot's previous change, "Hubspot Sales Enterprise restores credits pricing, expands plan tiers" (Jun 8, 2026). Before that Pulse recorded "Hubspot Sales Enterprise reveals $9 per 1,000 credits pricing" (May 11, 2026), "Hubspot Sales Enterprise adds Custom Channels API for messaging integrations" (Apr 22, 2026) and "Hubspot Sales Enterprise renames AI meeting and call features across board" (Apr 13, 2026). HubSpot has been tracked since 2025-01-01.
In the same window Microsoft, Freshworks, Zoho, ActiveCampaign and Salesforce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Professional, Enterprise · FeatureRemoved
BeforeConversation intelligence details
AfterNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Professional, Enterprise | Feature | Conversation intelligence details | Not listed | Removed |
Values as written on HubSpot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of HubSpot's pricing page (hubspot.com) from Jun 15, 2026 and Jun 22, 2026; the change is marked in the lower part of the page, where the Conversation intelligence details no longer appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
HubSpot, the last 90 days
Full history- Sep 21, 2026improvedHubspot Sales Enterprise swaps AI transcript enrichment for standard sandbox ...
- Jul 3, 2026decreaseHubspot Sales Enterprise Sales: Breeze Agent credits cut 100->50/convo + $9/1K credits shown
- Jun 22, 2026improvedHubSpot Sales Enterprise cuts conversation intelligence from Pro plan · this change
- Jun 8, 2026packagingHubspot Sales Enterprise restores credits pricing, expands plan tiers
- May 11, 2026packagingHubspot Sales Enterprise reveals $9 per 1,000 credits pricing
- Apr 22, 2026improvedHubspot Sales Enterprise adds Custom Channels API for messaging integrations
- Apr 13, 2026packagingHubspot Sales Enterprise renames AI meeting and call features across board
Across CRM in the same window
All CRM changes- MicrosoftJun 22Microsoft adds Copilot Cowork as metered feature
- FreshworksJun 22Freshworks expands Freddy AI Agent with Studio and performance tools
- ZohoJun 2Zoho Sprints adds Sprint Capacity Planning to Premier plan
- ActiveCampaignMay 4ActiveCampaign removes 25% first-year discount and promo banner
- SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
Questions about this change
Did HubSpot raise prices in June 2026?
No list-price increase was recorded between Jun 15, 2026 and Jun 22, 2026. The change Pulse detected was a product change: feature change.
What changed on HubSpot's pricing page between Jun 15, 2026 and Jun 22, 2026?
Professional, Enterprise feature: Conversation intelligence details → Not listed, removed. Pulse compared the captures it took on Jun 15, 2026 and Jun 22, 2026; the before/after table above lists each item as written on the page.
How often does HubSpot change its pricing?
Pulse recorded 4 other pricing-page changes for HubSpot in the 90 days before this one; the previous change was "Hubspot Sales Enterprise restores credits pricing, expands plan tiers" on Jun 8, 2026; HubSpot has been tracked since 2025-01-01.