Pricing change·Dec 29 → Jan 5, 2026·Week 2, 2026·Sales & Customer Relationship Management (CRM)
Freshworks Raises Freshdesk Prices Up to 27% Across All Tiers
What changed
Price increase
Freshdesk annual plan prices increased across all tiers: Growth $15->$19, Pro $49->$55, Enterprise $79->$89 per agent/month (billed annually).
Before and after
Dec 29, 2025 vs Jan 5, 2026Pulse.
100%
What changed
Freshdesk annual plan prices increased across all tiers: Growth $15->$19, Pro $49->$55, Enterprise $79->$89 per agent/month (billed annually).
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Q4 2025 · Freshworks Implements Major Pricing Changes: Freemium Plan Limited to 6 Months and Significant Increase in Email AI Agent Session PricingFreshworks Raises Freshdesk Prices Up to 27% Across All Plans · Q1 2026
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