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Zendesk Pricing Plans & History (2026)

Sales & Customer Relationship Management (CRM)

Horizontal SoftwareSales, Marketing, Customer Engagement

San Francisco, CA-based customer service software company founded 2007. Private. Operates in CRM, help desk, and customer support markets. Serves businesses of all sizes with ticketing, live chat, and AI-powered suppo…

Tracked since
Feb 2026
Employees
1001-10000
Website

About Zendesk pricing

Zendesk, a Sales & Customer Relationship Management (CRM) product, is tracked by PricingSaaS for every pricing change, plan update, and packaging shift since 2026. Zendesk currently offers 6 pricing plans and 7 add-ons. Below you'll find the current Zendesk pricing plans for 2026, recent pricing history, and answers to common questions about how Zendesk prices its product.

Zendesk Pricing Plans

Support Team

$19 / month

Suite Team

$55 / month

Suite Professional

$115 / month

Suite + Copilot Professional

$155 / month

Suite + Copilot Enterprise

$209 / month

Suite Enterprise

Pricing not disclosed

Add-ons

Zendesk Workforce Management

$25 / month

Zendesk Quality Assurance

$35 / month

Workforce Engagement Bundle

$50 / month

Copilot

$50 / month

Advanced Data Privacy and Protection

$50 / month

Advanced AI Agents

Pricing not disclosed

Contact Center

$50 / month
6 plans 7 add-ons Live pricing page

Pricing history for Zendesk

Q1 2026
Q4 2025
Q3 2025

Frequently asked questions about Zendesk pricing

How much does Zendesk cost in 2026? +

Zendesk publishes its current pricing tiers on its pricing page. PricingSaaS tracks every plan, price point, and add-on so you can see the latest Zendesk pricing at a glance, plus how it has changed over time.

When did Zendesk last change its pricing? +

PricingSaaS monitors Zendesk's pricing page continuously (tracked since 2026). Sign in to PricingSaaS Pulse to see the full pricing history and get alerts whenever Zendesk updates plans, prices, or packaging.

Does Zendesk offer a free plan or trial? +

Free plans, trials, and freemium tiers (when offered) are listed in the plan grid above. If Zendesk introduces or removes a free tier, the change is captured in PricingSaaS Pulse.

What category is Zendesk in? +

Zendesk is tracked under Sales & Customer Relationship Management (CRM). San Francisco, CA-based customer service software company founded 2007. Private. Operates in CRM, help desk, and customer support markets. Serves businesses of all sizes with ticketing, live chat, and AI-powered support solutions.

Track every pricing change at Zendesk

PricingSaaS Pulse monitors Zendesk's pricing page continuously. Get notified when plans change, prices shift, or features move.

See pricing history on Pulse