Intercom deepens Early Stage discount to 93% off, adds free Fin year
What happened
Between the Jun 1, 2026 and Jun 8, 2026 captures of Intercom's pricing page, Pulse recorded one change: Intercom Early Stage startup discount increased from 90% off to 93% off (plus 1 year of Fin free) — visible in both the promotional section and FAQs. Pulse files it as a pricing change (discount change) with a neutral direction. Pulse's latest capture (Oct 21, 2026) lists Essential at $19, Advanced at $85, Expert at $132, Fin AI Agent (Standalone) at $0.99 per Fin outcome and Copilot at $29.
It lands 28 days after Intercom's previous change, "Intercom expands Fin AI Agent to support ecommerce use cases" (May 11, 2026). Before that Pulse recorded "Intercom Rebrands Fin AI Agent as Fin Customer Agent, Adds Sales" (Apr 27, 2026), "Intercom drops Zendesk mentions, scraps Fin AI minimum commitment requirement" (Apr 21, 2026) and "Intercom Launches $99/mo Pro Add-On for AI Conversation Analytics" (Apr 3, 2026). Intercom has been tracked since 2023-11-14.
In the same window HubSpot, Zendesk and Salesforce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · DiscountChanged90% off93% off
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Discount | 90% off | 93% off | Changed |
Values as written on Intercom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Intercom's pricing page (intercom.com) from Jun 1, 2026 and Jun 8, 2026; the change is marked around the middle of the page, where "90% off" becomes "93% off".
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The two full-page captures with this change marked up are free with an account.
Intercom, the last 90 days
Full history- Sep 19, 2026improvedIntercom rebrands Essential automation as Fin, adds Fin external actions
- Sep 18, 2026improvedIntercom strips Fin AI from Essential, reframes standalone agent plan
- Aug 31, 2026packagingIntercom: Essential plan's 35% new-customer promo ended
- Jun 8, 2026packagingIntercom deepens Early Stage discount to 93% off, adds free Fin year · this change
- May 11, 2026improvedIntercom expands Fin AI Agent to support ecommerce use cases
- Apr 27, 2026packagingIntercom Rebrands Fin AI Agent as Fin Customer Agent, Adds Sales
- Apr 21, 2026packagingIntercom drops Zendesk mentions, scraps Fin AI minimum commitment requirement
- Apr 3, 2026packagingIntercom Launches $99/mo Pro Add-On for AI Conversation Analytics
- Mar 17, 2026packagingIntercom Launches $99/mo AI Analytics Add-On, Rebrands Fin Pricing Metric
Across CRM in the same window
All CRM changesQuestions about this change
Did Intercom raise prices in June 2026?
No list-price increase was recorded between Jun 1, 2026 and Jun 8, 2026. The change Pulse detected was a pricing change: discount change.
What changed on Intercom's pricing page between Jun 1, 2026 and Jun 8, 2026?
Discount: 90% off → 93% off, changed. Pulse compared the captures it took on Jun 1, 2026 and Jun 8, 2026; the before/after table above lists each item as written on the page.
How often does Intercom change its pricing?
Pulse recorded 5 other pricing-page changes for Intercom in the 90 days before this one; the previous change was "Intercom expands Fin AI Agent to support ecommerce use cases" on May 11, 2026; Intercom has been tracked since 2023-11-14.