Wroclaw, Poland-based customer communication software company founded in 2002. Public (WSE: TXT). Operates in live chat, chatbot, and helpdesk markets. Serves businesses with real-time customer engagement tools.
Entry price
$19
Starter · /person/mo, billed annually
Plans tracked
4
no add-ons
Pricing changes
2
Latest Sep 14, 2026
Pricing model
Subscription
No free tier
Pricing Change History
2 changes20262 changes
Week 38 · Sep 14, 2026
Packaging
WeeklyLiveChat kills ChatBot.com add-on for native AI Agent from $19/user
ChatBot.com add-on ($52/mo) replaced by native AI Agent (Text) add-on from $19/user/month, 14-day free trial; new Custom skills for AI Agent add-on also launched at $19/user/month.
Week 29 · Jul 13, 2026
Improvement
WeeklyLiveChat swaps Key Account Manager for Product Expert support tier
Enterprise plan feature renamed from 'Dedicated account manager' / 'Key Account Manager' to 'Support from Product Expert', with the tooltip description reworded to describe a product expert rather than a dedicated account manager
Research LiveChat's pricing with the Pulse Agent
Ask anything about LiveChat's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Starter | $19 /person/mobilled annually · $25 billed monthly |
| Team | $49 /person/mobilled annually · $59 billed monthly |
| Business | $79 /person/mobilled annually · $89 billed monthly |
| Enterprise | Contact |
Company Facts
Free tierNo
Employees101-1000
Tracked sinceFeb 28, 2026
Pricing last seenSep 14, 2026
Websitewww.livechat.com
How LiveChat compares with its peers
| Company | Entry price | Last change |
|---|---|---|
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
D Drift | Contact | Jul 2, 2026 |
O Olark | $29 /seat/mo | Jul 20, 2026 |
C Crisp | — | — |
T Tidio | $24.17 /mo, billed annually | Jul 20, 2026 |
LiveChat pricing FAQ
- How much does LiveChat cost?
- LiveChat pricing starts at $19/person/mo on Starter, billed annually. LiveChat lists 4 plans on its pricing page.
- Does LiveChat have a free plan?
- No. LiveChat does not list a free tier; paid plans start at $19/person/mo on Starter, billed annually.
- What pricing model does LiveChat use?
- LiveChat uses subscription pricing across 4 plans.
- When did LiveChat last change its pricing?
- Sep 14, 2026: LiveChat kills ChatBot.com add-on for native AI Agent from $19/user.
- How often has LiveChat changed its pricing?
- Pulse has recorded 2 pricing changes for LiveChat since it started tracking on Feb 28, 2026; the pricing page was last captured on Sep 14, 2026.