Pricing change·Oct 2 → Oct 3, 2026·Day 276, 2026·Sales & Customer Relationship Management (CRM)

Intercom ends $19 Essential promo, seat price jumps to $29/month

Essential plan seat price increased from $19 to $29 per seat/month (billed annually), ending the promotional $19 rate. Advanced $85, Expert $132 and Fin $0.99/outcome unchanged.

IntercomPricingPrice increase

What changed

Price increase

Essential plan seat price increased from $19 to $29 per seat/month (billed annually), ending the promotional $19 rate. Advanced $85, Expert $132 and Fin $0.99/outcome unchanged.

Before and after

Oct 2, 2026 vs Oct 3, 2026

Pulse.

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What changed

Essential plan seat price increased from $19 to $29 per seat/month (billed annually), ending the promotional $19 rate. Advanced $85, Expert $132 and Fin $0.99/outcome unchanged.

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Pricing briefing

Intercom is running a pricing test: Essential shows $19 to some visitors and $29 to others

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