HubSpot Service Enterprise cuts Customer Agent trial from 28 to 14 days
What happened
Between the Jun 15, 2026 and Jun 22, 2026 captures of HubSpot's pricing page, Pulse recorded one change: Customer Agent free trial offer reduced from 28 days to 14 days when purchasing at least 1 Service Professional or Enterprise Seat. Pulse files it as a packaging change (trial change) with a neutral direction. Pulse's latest capture (Sep 21, 2026) lists Starter at $7, Professional at $90, Enterprise at $150 and HubSpot Credits at $9 per 1,000 credits.
It lands 41 days after HubSpot's previous change, "Hubspot Service Enterprise reveals $9/1K credits, adds Macros to Scale" (May 13, 2026). Before that Pulse recorded "Hubspot Service Enterprise splits into 4 tiers with $9 Starter and free trial" (Q1 2026). HubSpot has been tracked since 2025-01-01.
In the same window Microsoft, Freshworks, Zoho, ActiveCampaign and Salesforce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Professional, Enterprise · Trial−50%28 days14 days
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Professional, Enterprise | Trial | 28 days | 14 days | −50% |
Values as written on HubSpot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of HubSpot's pricing page (hubspot.com) from Jun 15, 2026 and Jun 22, 2026; the change is marked near the top of the page, where professional, enterprise trial reads 28 days and then 14 days.
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The two full-page captures with this change marked up are free with an account.
HubSpot, the last 90 days
Full history- Sep 21, 2026improvedHubspot Service Enterprise drops AI transcript enrichment from Enterprise plan
- Jun 22, 2026packagingHubSpot Service Enterprise cuts Customer Agent trial from 28 to 14 days · this change
- May 13, 2026packagingHubspot Service Enterprise reveals $9/1K credits, adds Macros to Scale
- Q1 2026packagingHubspot Service Enterprise splits into 4 tiers with $9 Starter and free trial
Across CRM in the same window
All CRM changes- MicrosoftJun 22Microsoft adds Copilot Cowork as metered feature
- FreshworksJun 22Freshworks expands Freddy AI Agent with Studio and performance tools
- ZohoJun 2Zoho Sprints adds Sprint Capacity Planning to Premier plan
- ActiveCampaignMay 4ActiveCampaign removes 25% first-year discount and promo banner
- SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
Questions about this change
Did HubSpot raise prices in June 2026?
No list-price increase was recorded between Jun 15, 2026 and Jun 22, 2026. The change Pulse detected was a packaging change: trial change.
What changed on HubSpot's pricing page between Jun 15, 2026 and Jun 22, 2026?
Professional, Enterprise trial: 28 days → 14 days (−50%). Pulse compared the captures it took on Jun 15, 2026 and Jun 22, 2026; the before/after table above lists each item as written on the page.
How often does HubSpot change its pricing?
Pulse recorded 2 other pricing-page changes for HubSpot in the 90 days before this one; the previous change was "Hubspot Service Enterprise reveals $9/1K credits, adds Macros to Scale" on May 13, 2026; HubSpot has been tracked since 2025-01-01.