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Help Scout

Sales & Customer Relationship Management (CRM)

Horizontal SoftwareSales, Marketing, Customer Engagement

Boston, MA-based customer support platform company founded in 2011. Private. Operates in the helpdesk and customer service software market. Serves small and mid-size businesses with shared inbox, live chat, knowledge base, and AI-powered support tools.

Employees
101-1000
Pricing pages tracked
1
Website
helpscout.com

Help Scout Pricing Plans

Free

Pricing not disclosed

Standard

$25 / month

Plus

$45 / month

Pro

$75 / month

Add-ons

AI Answers

$0.75 usage

Additional Inbox

$12 / month

Additional Docs Site

$24 / month

View live Help Scout pricing page

Help Scout Pricing History

PricingSaaS tracks every change to Help Scout's pricing — plan additions, price increases, packaging shifts, and feature movement. View the full quarter-by-quarter history on Pulse.

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