Help Scout Pricing Plans & History (2026)
Sales & Customer Relationship Management (CRM)
Boston, MA-based customer support platform company founded in 2011. Private. Operates in the helpdesk and customer service software market. Serves small and mid-size businesses with shared inbox, live chat, knowledge …
About Help Scout pricing
Help Scout, a Sales & Customer Relationship Management (CRM) product, is tracked by PricingSaaS for every pricing change, plan update, and packaging shift. Help Scout currently offers 4 pricing plans and 3 add-ons. Below you'll find the current Help Scout pricing plans for 2026, recent pricing history, and answers to common questions about how Help Scout prices its product.
Help Scout Pricing Plans
Free
Standard
Plus
Pro
Add-ons
AI Answers
Additional Inbox
Additional Docs Site
Pricing history for Help Scout
Frequently asked questions about Help Scout pricing
How much does Help Scout cost in 2026? +
Help Scout publishes its current pricing tiers on its pricing page. PricingSaaS tracks every plan, price point, and add-on so you can see the latest Help Scout pricing at a glance, plus how it has changed over time.
When did Help Scout last change its pricing? +
PricingSaaS monitors Help Scout's pricing page continuously. Sign in to PricingSaaS Pulse to see the full pricing history and get alerts whenever Help Scout updates plans, prices, or packaging.
Does Help Scout offer a free plan or trial? +
Free plans, trials, and freemium tiers (when offered) are listed in the plan grid above. If Help Scout introduces or removes a free tier, the change is captured in PricingSaaS Pulse.
What category is Help Scout in? +
Help Scout is tracked under Sales & Customer Relationship Management (CRM). Boston, MA-based customer support platform company founded in 2011. Private. Operates in the helpdesk and customer service software market. Serves small and mid-size businesses with shared inbox, live chat, knowledge base, and AI-powered support tools.
Track every pricing change at Help Scout
PricingSaaS Pulse monitors Help Scout's pricing page continuously. Get notified when plans change, prices shift, or features move.
See pricing history on Pulse