Zendesk: Contact Center add-on price increase ($50→$83)
What happened
Between the Jun 22, 2026 and Jun 29, 2026 captures of Zendesk's pricing page, Pulse recorded one change: Contact Center add-on price increased from $50/agent/month to $83/agent/month (paid yearly). Pulse files it as a pricing change (price increase) with an upward direction. The current page lists Support Team at $19, Suite Team (Employee Service) at $29, Suite Team at $55, Suite Growth (Employee Service) at $59 and Suite Growth at $89.
It lands 37 days after Zendesk's previous change, "Suite Enterprise renamed to Suite Enterprise + Copilot, with Copilot now bundled into the plan. P" (May 26, 2026). Before that Pulse recorded "Zendesk reveals annual pricing discounts across all Suite tiers" (Apr 13, 2026) and "Zendesk launches Forethought AI agents integration on pricing page" (Apr 18, 2026). Zendesk has been tracked since 2026-02-20.
In the same window HubSpot, Microsoft, Intercom, Zoho and Salesforce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Price+66%$50/agent/month$83/agent/month
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Price | $50/agent/month | $83/agent/month | +66% |
Values as written on Zendesk's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zendesk's pricing page (www.zendesk.com) from Jun 22, 2026 and Jun 29, 2026; the change is marked near the top of the page, where price reads $50/agent/month and then $83/agent/month.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Zendesk, the last 90 days
Full history- Jul 2, 2026increaseZendesk: Contact Center add-on price increase ($50→$83) · this change
- May 26, 2026packagingSuite Enterprise renamed to Suite Enterprise + Copilot, with Copilot now bundled into the plan. P...
- Apr 13, 2026packagingZendesk reveals annual pricing discounts across all Suite tiers
- Apr 18, 2026improvedZendesk launches Forethought AI agents integration on pricing page
Across CRM in the same window
All CRM changes- HubSpotJul 3HubSpot Suiteenterprise: New AEO product launched + Starter price cut $9→$7/mo/seat
- MicrosoftJun 22Microsoft adds Copilot Cowork as metered feature
- IntercomJun 8Intercom deepens Early Stage discount to 93% off, adds free Fin year
- ZohoJun 2Zoho Sprints adds Sprint Capacity Planning to Premier plan
- SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
Questions about this change
Did Zendesk raise prices in June 2026?
Yes. Pulse captured Zendesk's pricing page on Jun 22, 2026 and again on Jun 29, 2026 and recorded 1 price increase: $50/agent/month → $83/agent/month (+66%).
What changed on Zendesk's pricing page between Jun 22, 2026 and Jun 29, 2026?
Price: $50/agent/month → $83/agent/month (+66%). Pulse compared the captures it took on Jun 22, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Zendesk change its pricing?
Pulse recorded 3 other pricing-page changes for Zendesk in the 90 days before this one; the previous change was "Suite Enterprise renamed to Suite Enterprise + Copilot, with Copilot now bundled into the plan. P..." on May 26, 2026; Zendesk has been tracked since 2026-02-20.