London, UK-based help desk and customer service software company founded 2001. Private (ESW Capital). Serves SMBs and enterprises with ticketing, live chat, knowledge base, and AI-powered resolution tools.
Plans tracked
2
no add-ons
Pricing changes
0
None published yet
Pricing model
Usage-based
No free tier
Pricing Change History
0 changesNo tracked pricing changes yet — new verified changes land here automatically.
Research Kayako's pricing with the Pulse Agent
Ask anything about Kayako's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Kay | $1 per resolved ticket |
| Kayako One | Contact |
Company Facts
CategoryBusiness Operations
Free tierNo
Employees51-100
Tracked sinceMay 15, 2026
Pricing last seenJun 12, 2026
Websitekayako.com
How Kayako compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
S Salesforce | $25 /user/mo, billed annually | Oct 26, 2026 |
Z Zoho | $29 /mo, billed annually | Oct 26, 2026 |
L LiveChat | $19 /person/mo, billed annually | Sep 14, 2026 |
Kayako pricing FAQ
- How much does Kayako cost?
- Kayako prices on usage: the Kay plan is $1 per resolved ticket.
- Does Kayako have a free plan?
- No. Kayako does not list a free tier.
- What pricing model does Kayako use?
- Kayako uses usage-based pricing across 2 plans.