Zoho CRM is a cloud-based software solution that helps businesses manage customer relationships, track sales activities, and streamline processes, enabling teams to organize contacts, monitor deals, and improve overall sales performance.
Pricing Change History
68 changesCustom plan rebranded to 'Enterprise Edition' with updated messaging and positioning
Free trial period extended from 10 days to 15 days
Product filters added to Standard plan Custom fields added to Professional plan
Advanced warehousing add-on transitioned from Beta to general availability (Beta label removed)
AI Profile Summary added to Enterprise plan Enterprise plan replaced separate Google Meet and Microsoft Teams integrations with consolidated AI features
In-app purchase management added to Premium plan
Standard plan: Passkey management feature added Free plan: replaced 'notes' with 'passkeys' in storage description - now 'Unlimited passwords, passkeys and storage' (was 'Unlimited passwords, notes and storage')
Premium plan (formerly Advanced) monthly price decreased from US$175 to US$129 (26% decrease) Professional plan annual price decreased from US$60 to US$49 (18% decrease)
Generative AI integration (Zia, OpenAI, Google AI Studio, Anthropic and Cohere) added to Starter plan
Premium plan: 10 Read-only users allocation removed
Premium plan Automation feature expanded to 'Customization & Automation' Warehouses add-on renamed to Locations and price increased from $7.5 to $10 per organization/month
Kanban Board added to Starter plan features Starter plan reports feature renamed from 'Agile Reports' to 'Scrum and Kanban reports'
Progress invoicing feature added to Standard plan
Flex Plan added - custom enterprise pricing tier for large organizations with tailored onboarding, extended trial periods, and volume-based pricing Professional plan - removed 'Minimum 5 Users' requirement
Automated Mileage Expenses (Zoho Expense) feature added to Professional plan automation capabilities Layout Customization feature added to Standard plan
Pricing model restructured from single-tier to two-tier system (Premium at $4/user/month and Enterprise at $9/user/month billed annually) Annual billing discount introduced: 'Save 10%' for yearly subscriptions
Basic plan now includes 'Rest API access' feature Free plan introduced at $0 with up to 25 users, includes basic scheduling, unlimited locations, team messaging, break planning, time off requests, schedule reports, mobile apps, and support
Menu limit of 1 explicitly clarified for Starter plan Content search feature added to Pro plan
Elite plan user limit increased from 100 to unlimited
Research Zoho's pricing with the Pulse Agent
Ask anything about Zoho's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Free | Plan | Free |
| Standard | Plan | $29 /mobilled annually · $39 billed monthly |
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| Professional | Plan | $79 /mobilled annually · $99 billed monthly |
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| Premium | Plan | $129 /mobilled annually · $159 billed monthly |
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| Enterprise | Plan | $249 /mobilled annually · $299 billed monthly |
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| Advanced Warehousing Add-on | Add-on | $149 /mo |
| Advanced Autoscans Add-on | Add-on | $10 /mo |
| Locations Add-on | Add-on | $12 /mo |
| 500 Orders Add-on | Add-on | $9 /mo |
| Users Add-on | Add-on | $7.5 /user/mobilled annually · $9 billed monthly |
Company Facts
How Zoho compares with its peers
| Company | Entry price | Last change |
|---|---|---|
S Salesforce | $25 /user/mo, billed annually | Oct 26, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
M Microsoft | $5 /user/mo, billed annually | Oct 26, 2026 |
S SAP SE | Contact | Jun 2, 2026 |
O Oracle | Contact | — |
P Pipedrive | $14 /seat/mo, billed annually | Oct 26, 2026 |
Zoho pricing FAQ
- How much does Zoho cost?
- Zoho pricing starts at $29/mo on Standard, billed annually. Zoho lists 5 plans on its pricing page; the Free plan is free.
- Does Zoho have a free plan?
- Yes. Zoho's Free plan is free; paid plans start at $29/mo on Standard, billed annually.
- What pricing model does Zoho use?
- Zoho uses subscription pricing across 5 plans, with a free tier.
- When did Zoho last change its pricing?
- Oct 26, 2026: Zoho Commerce: Starter plan: '1 pickup location' bullet removed and replaced with a 'Micro-store' feature bullet; prices….
- How often has Zoho changed its pricing?
- Pulse has recorded 68 pricing changes for Zoho since it started tracking on Nov 30, 2023; the pricing page was last captured on Oct 26, 2026.