Zoho CRM is a cloud-based software solution that helps businesses manage customer relationships, track sales activities, and streamline processes, enabling teams to organize contacts, monitor deals, and improve overall sales performance.
Pricing Change History
68 changesNew policy note added: when activating a new plan, any retention settings exceeding the new plan's limits will be automatically adjusted to match the new limits.
Profit Margin feature added to the Premium plan features list, appearing after Stock counting.
Annual billing discount label changed from specific 'Save 10%' to vague 'Save more!' across the entire pricing page, removing the publicly displayed percentage.
Replaced dedicated Custom plan card with Zoho Spend integration section. Custom now shown as banner with custom quote model. Zoho Spend modules added.
Standard plan channels expanded from 11 to 12 with YouTube channel support added
Free plan vendor management feature renamed from 'Manage vendor bills and payments' to 'Manage vendors', simplifying the label.
Alert Profiles limits increased on Standard (50→100), Professional (70→200), and MSSP Edition (100→200 per customer). Basic Plan unchanged at 20. Correlation Rules replaced by Detection Rules with HCR/Non-HCR breakdown. Standard: 50 HCR+500 Non-HCR, 100 custom rules. Professional/MSSP: 100 HCR+1000 Non-HCR, 200 custom rules.
Premium plan recruiter ratio tightened from 1 Recruiter per 50 Employees to 1 Recruiter per 10 Employees, requiring more recruiter licenses for the same headcount.
Quarterly roll-up · includes Mar 16 weekly
Visit Outcome feature added to the Professional plan, appearing after Search Along the Route in the feature list.
Quarterly roll-up · includes Feb 23 weekly
Pricing page now segments plans by use case with Personal and Business tabs. Personal tab shows Free plan; Business tab shows Standard ($0.90), Professional ($4.50), and Enterprise ($7.20) plans.
Premium plan recruiter-to-employee ratio changed from 1:50 to 1:10
Zoho Recruit now explicitly displays dollar pricing across all plans and add-ons where prices were previously hidden [FREE: US$0; Standard: US$25/recruiter/month billed annually; Enterprise: US$50/recruiter/month billed annually; Employee License add-on: US$10/month; Vendor Portal add-on: US$6/month; Video Interviews add-on: US$12/job opening]
Added Visit Outcome feature in routing capabilities
Pricing page restructured from 3 tiers (Starter/Elite/Premier) to 5 tiers (Free/Starter/Elite/Premier/Enterprise); Free plan formalized as named card ($0, 3 users); Enterprise plan added at $7.50/user/month billed annually.
Manage vendor bills and payments added to FREE plan (democratized from Professional tier)
Custom plan minimum user requirement (100 users) removed Annual billing discount increased from 'Save up to 20%' to 'Save up to 25%'
Break tracking added to Standard plan Time off accrual based on worked hours added to Standard plan
Research Zoho's pricing with the Pulse Agent
Ask anything about Zoho's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Free | Plan | Free |
| Standard | Plan | $29 /mobilled annually · $39 billed monthly |
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| Professional | Plan | $79 /mobilled annually · $99 billed monthly |
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| Premium | Plan | $129 /mobilled annually · $159 billed monthly |
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| Enterprise | Plan | $249 /mobilled annually · $299 billed monthly |
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| Advanced Warehousing Add-on | Add-on | $149 /mo |
| Advanced Autoscans Add-on | Add-on | $10 /mo |
| Locations Add-on | Add-on | $12 /mo |
| 500 Orders Add-on | Add-on | $9 /mo |
| Users Add-on | Add-on | $7.5 /user/mobilled annually · $9 billed monthly |
Company Facts
How Zoho compares with its peers
| Company | Entry price | Last change |
|---|---|---|
S Salesforce![]() | $25 /user/mo, billed annually | Oct 26, 2026 |
H HubSpot![]() | $7 /seat/mo, billed annually | Oct 23, 2026 |
M Microsoft![]() | $5 /user/mo, billed annually | Oct 26, 2026 |
S SAP SE![]() | Contact | Jun 2, 2026 |
O Oracle![]() | Contact | — |
P Pipedrive![]() | $14 /seat/mo, billed annually | Oct 26, 2026 |
Zoho pricing FAQ
- How much does Zoho cost?
- Zoho pricing starts at $29/mo on Standard, billed annually. Zoho lists 5 plans on its pricing page; the Free plan is free.
- Does Zoho have a free plan?
- Yes. Zoho's Free plan is free; paid plans start at $29/mo on Standard, billed annually.
- What pricing model does Zoho use?
- Zoho uses subscription pricing across 5 plans, with a free tier.
- When did Zoho last change its pricing?
- Oct 26, 2026: Zoho Commerce: Starter plan: '1 pickup location' bullet removed and replaced with a 'Micro-store' feature bullet; prices….
- How often has Zoho changed its pricing?
- Pulse has recorded 68 pricing changes for Zoho since it started tracking on Nov 30, 2023; the pricing page was last captured on Oct 26, 2026.






