Zoho Shifts Introduces Free Tier for Small Teams with 25-User Limit and Core Features, Expanding Accessibility for Users
What happened
Between the Oct 1, 2024 and Jan 1, 2025 captures of Zoho's pricing page, Pulse recorded 5 changes: Basic plan now includes 'Rest API access' feature; Free plan introduced at $0 with up to 25 users, includes basic scheduling, unlimited locations, team messaging, break planning, time off requests, schedule reports, mobile apps, and support; Introduction of free tier with 25-user limit and core scheduling features, making the product available for small teams at no cost; Basic plan now requires minimum 10 users for $1/user/month pricing; Standard plan now specifies minimum 10 users requirement for $2/user/month pricing. Pulse files it as a packaging change (feature added, new plan, freemium change, threshold added) with an upward direction. Pulse's latest capture (Jun 21, 2026) lists Basic at CAD 1.04 and Standard at CAD 2.08.
This is the first pricing-page change Pulse has recorded for Zoho. Zoho has been tracked since 2023-11-30.
In the same window Pipedrive, HubSpot, Microsoft and Salesforce also changed their Finance & Accounting pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Basic · FeatureAdded
BeforeNo 'Rest API access' feature
After'Rest API access' feature
- Basic · PlanAddedNo Free planFree plan
- — · Free tierFreemium change
Introduction of free tier with 25-user limit and core scheduling features, making the product available for small teams at no cost
- Basic · LimitThreshold added
Basic plan now requires minimum 10 users for $1/user/month pricing
- Standard · LimitThreshold added
Standard plan now specifies minimum 10 users requirement for $2/user/month pricing
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Basic | Feature | No 'Rest API access' feature | 'Rest API access' feature | Added |
| Basic | Plan | No Free plan | Free plan | Added |
| — | Free tier | Introduction of free tier with 25-user limit and core scheduling features, making the product available for small teams at no cost | Freemium change | |
| Basic | Limit | Basic plan now requires minimum 10 users for $1/user/month pricing | Threshold added | |
| Standard | Limit | Standard plan now specifies minimum 10 users requirement for $2/user/month pricing | Threshold added | |
Values as written on Zoho's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoho's pricing page (zoho.com) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where 'Rest API access' feature now appears.
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Zoho, pricing history
Full history- Q4 2025improvedZoho Shifts Enhances Standard Plan with Break Tracking and Time Off Accrual Features
- Q4 2024improvedZoho Shifts Introduces Free Tier for Small Teams with 25-User Limit and Core Features, Expanding Accessibility for Users · this change
Across Finance & Accounting in the same window
All Finance & Accounting changes- PipedriveJan 22Pipedrive Updates Pricing Terminology from 'Per User' to 'Per Seat' Across All Plans
- HubSpotJan 21HubSpot Transforms Pricing Model with Flat Allocation of Credits and Expands Allocation to 500 Credits
- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy
Questions about this change
Did Zoho raise prices in January 2025?
No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a packaging change: feature added, new plan, freemium change, threshold added.
What changed on Zoho's pricing page between Oct 1, 2024 and Jan 1, 2025?
Basic feature: No 'Rest API access' feature → 'Rest API access' feature, added; Basic plan: No Free plan → Free plan, added; Introduction of free tier with 25-user limit and core scheduling features, making the product available for small teams at no cost; Basic plan now requires minimum 10 users for $1/user/month pricing; Standard plan now specifies minimum 10 users requirement for $2/user/month pricing. Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.
How often does Zoho change its pricing?
Pulse recorded 0 other pricing-page changes for Zoho in the 90 days before this one; Zoho has been tracked since 2023-11-30.