Zoho Vault Removes User Minimums on Professional and Enterprise Plans, Introduces Custom Flex Plan for Large Organizations
What happened
Between the Jan 1, 2025 and Apr 1, 2025 captures of Zoho's pricing page, Pulse recorded 3 changes: Flex Plan added - custom enterprise pricing tier for large organizations with tailored onboarding, extended trial periods, and volume-based pricing; Professional plan - removed 'Minimum 5 Users' requirement; Enterprise plan - removed 'Minimum 5 Users' requirement. Pulse files it as a packaging change (new plan, threshold removed) with an upward direction. Pulse's latest capture (Aug 10, 2026) lists Standard at CAD 0.9, Professional at CAD 4.5 and Enterprise at CAD 7.2.
Zoho's previous recorded change was "Zoho Vault Democratizes User Access Reports by Moving Them to Standard Plan" (Mar 2024). Before that Pulse recorded "Zoho Vault Enterprise Plan Loses Azure AD and Google Workspace Sync, Now Limited to Okta Only" (Q4 2023). Zoho has been tracked since 2023-11-30.
In the same window Pipedrive, HubSpot, Microsoft and Salesforce also changed their Finance & Accounting pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Flex, Enterprise · PlanAdded
BeforeNot listed
After- custom enterprise pricing tier
- Professional · LimitRemoved
Before'Minimum 5 Users' requirement
AfterNo 'Minimum 5 Users' requirement
- Enterprise · LimitRemoved
Before'Minimum 5 Users' requirement
AfterNo 'Minimum 5 Users' requirement
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Flex, Enterprise | Plan | Not listed | - custom enterprise pricing tier | Added |
| Professional | Limit | 'Minimum 5 Users' requirement | No 'Minimum 5 Users' requirement | Removed |
| Enterprise | Limit | 'Minimum 5 Users' requirement | No 'Minimum 5 Users' requirement | Removed |
Values as written on Zoho's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoho's pricing page (zoho.com) from Jan 1, 2025 and Apr 1, 2025; the change is marked on the page, where - custom enterprise pricing tier now appears.
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Zoho, pricing history
Full history- Aug 11, 2026packagingZoho Vault: Standard/Professional/Enterprise prices hidden from pricing page
- Apr 3, 2026packagingZoho Vault Splits Pricing Into Personal and Business Tiers
- Q3 2025improvedZoho Vault Introduces Unlimited Passwords and Passkeys in Free Plan, Enhancing Storage Description
- Q1 2025packagingZoho Vault Removes User Minimums on Professional and Enterprise Plans, Introduces Custom Flex Plan for Large Organizations · this change
- Mar 2024improvedZoho Vault Democratizes User Access Reports by Moving Them to Standard Plan
- Q4 2023improvedZoho Vault Enterprise Plan Loses Azure AD and Google Workspace Sync, Now Limited to Okta Only
Across Finance & Accounting in the same window
All Finance & Accounting changes- PipedriveJan 22Pipedrive Updates Pricing Terminology from 'Per User' to 'Per Seat' Across All Plans
- HubSpotJan 21HubSpot Transforms Pricing Model with Flat Allocation of Credits and Expands Allocation to 500 Credits
- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy
Questions about this change
Did Zoho raise prices in April 2025?
No list-price increase was recorded between Jan 1, 2025 and Apr 1, 2025. The change Pulse detected was a packaging change: new plan, threshold removed.
What changed on Zoho's pricing page between Jan 1, 2025 and Apr 1, 2025?
Flex, Enterprise plan: Not listed → - custom enterprise pricing tier, added; Professional limit: 'Minimum 5 Users' requirement → No 'Minimum 5 Users' requirement, removed; Enterprise limit: 'Minimum 5 Users' requirement → No 'Minimum 5 Users' requirement, removed. Pulse compared the captures it took on Jan 1, 2025 and Apr 1, 2025; the before/after table above lists each item as written on the page.
How often does Zoho change its pricing?
Pulse recorded 0 other pricing-page changes for Zoho in the 90 days before this one; the previous change was "Zoho Vault Democratizes User Access Reports by Moving Them to Standard Plan" in Mar 2024; Zoho has been tracked since 2023-11-30.