Salesforce

"Agentforce 1 Editions" tier renamed to "Agentforce Max Editions"; sub-edition list updated from Sales, Service, Field Service and Operations, and Industries to Sales, Service, Sales/Service, and Industries Agentforce Max Editions (formerly Agentforce 1 Editions) Flex Credits allowance increased from 2.5M to 2.75M per org per year

Buying model names rebranded from long-form to shorthand: 'Pay-as-you-go' renamed to 'PayGo', 'Pre-commit' renamed to 'PreCommit'.

Agentforce Voice introduced as new voice-based AI agent capability (initially launching in US & Canada only)

Agent Wizard feature removed from Flex Credits offering (only Agent Builder and Prompt Builder remain) Agent Wizard feature removed from Conversations offering (only Agent Builder and Prompt Builder remain)

Agentforce 1 Editions introduced at $550/user/month with 1M Flex Credits and 2.5M Data Cloud Credits per org per year Agentforce add-ons introduced at $125/user/month for Sales, Service, and Field Service

Sales agent skills added to out-of-the-box capabilities (previously Service Agent only) Agent Wizard feature added to Agentforce plan for simplified agent building