Pendo Enhances Session Replay Retention from 14 to 30 Days for Improved User Insights
What happened
Between the Nov 14, 2023 and Jan 5, 2024 captures of Pendo's pricing page, Pulse recorded one change: Session Replay retention increased from 14 days to 30 days. Pulse files it as a packaging change (limit increase) with an upward direction.
This is the first pricing-page change Pulse has recorded for Pendo. Pendo has been tracked since 2023-11-14.
In the same window Mixpanel, Launchdarkly, Heap, Amplitude and Fullstory also changed their Data & Analytics pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Limit+114%14 days30 days
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Limit | 14 days | 30 days | +114% |
Values as written on Pendo's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pendo's pricing page (pendo.io) from Nov 14, 2023 and Jan 5, 2024; the change is marked on the page, where limit reads 14 days and then 30 days.
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The two full-page captures with this change marked up are free with an account.
Pendo, pricing history
Full history- Q4 2024improvedPendo Introduces Journey Orchestration as Included in Ultimate Plan, Expanding Capabilities for All Plans
- Q2 2024packagingPendo Restructures Pricing Model to Feature-Maturity Based Tiers, Introducing New Plans and Discontinuing Growth and Portfolio Options
- Q1 2024improvedPendo Introduces One-Year Clip Saving Feature in Session Replay Add-On
- Dec 2023improvedPendo Enhances Session Replay Retention from 14 to 30 Days for Improved User Insights · this change
Across Data & Analytics in the same window
All Data & Analytics changes- MixpanelJan 12Mixpanel Reduces Free Plan Monthly Events from 20 Million to 1 Million, a 95% Decrease
- LaunchdarklyJan 12LaunchDarkly bills Foundation on both service connections and client-side MAU, and adds usage-priced observability add-ons
- HeapJan 11Heap Downgrades Premier Plan Support from Premium to Standard
- AmplitudeJan 10Amplitude Introduces AI-Powered Recommendations and Real-Time Streaming to Enhance Enterprise and Growth Plans
- FullstoryJan 10Fullstory Introduces Data Direct Plan for Enhanced Data Science and Analytics Capabilities
Questions about this change
Did Pendo raise prices in January 2024?
No list-price increase was recorded between Nov 14, 2023 and Jan 5, 2024. The change Pulse detected was a packaging change: limit increase.
What changed on Pendo's pricing page between Nov 14, 2023 and Jan 5, 2024?
Limit: 14 days → 30 days (+114%). Pulse compared the captures it took on Nov 14, 2023 and Jan 5, 2024; the before/after table above lists each item as written on the page.
How often does Pendo change its pricing?
Pulse recorded 0 other pricing-page changes for Pendo in the 90 days before this one; Pendo has been tracked since 2023-11-14.