Skip to content

PricingSaaS joins Willingness to PayRead the announcement →

Packaging change·Apr 1 → Jul 1, 2024·Q2 2024·Data & Analytics

Pendo Restructures Pricing Model to Feature-Maturity Based Tiers, Introducing New Plans and Discontinuing Growth and Portfolio Options

PendoPackagingPlan removedNew planPackage changeFeature changeAdd-on removed

What changed

Plan removed

Growth plan discontinued (formerly for single web or mobile app organizations)

New plan

Pulse plan introduced with Core features plus NPS and Product Discovery

New plan

Base plan introduced as entry-level paid tier with custom MAU, analytics, in-app guides, and one integration

Plan removed

Portfolio plan discontinued (formerly for unlimited web and mobile apps)

Package change

Complete pricing model restructured from app-count based (Growth/Portfolio) to feature-maturity based tiers (Base/Core/Pulse/Ultimate)

Feature change

Session Replay became included feature in Core, Pulse, and Ultimate plans (previously standalone add-on)

New plan

Core plan introduced (marked 'Most Popular') with Base features plus Session Replay

New plan

Ultimate plan introduced with Pulse features plus In-app guides Pro edition and Data Sync

Add-on removed

Session Replay removed as standalone add-on and integrated into Core tier and above

Before and after

Apr 1, 2024 vs Jul 1, 2024
Pulse.
100%
Change 1 of 10 · plan removed

Growth plan discontinued (formerly for single web or mobile app organizations)

Sign in to view the full comparison

See the before/after screenshots and every marked-up change.