San Francisco-based ecommerce helpdesk platform founded 2015. Private, B Corp certified. Operates in customer support and AI-powered CX. Serves 16,400+ ecommerce brands with multichannel support and AI agents.
Entry price
$10
Starter · /mo
Plans tracked
5
3 add-ons
Pricing changes
2
Latest Sep 7, 2026
Pricing model
Subscription + usage
No free tier
Pricing Change History
2 changes20262 changes
Week 37 · Sep 7, 2026
Packaging
WeeklyGorgias quietly drops SCIM provisioning from Enterprise security
Enterprise dropped SCIM provisioning from its security bullet: the line now reads "SSO (SAML), audit logs" instead of "SSO (SAML), audit logs, SCIM provisioning". All other Enterprise bullets and every plan price are unchanged.
Research Gorgias's pricing with the Pulse Agent
Ask anything about Gorgias's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Starter | Plan | $10 /mo |
| Basic | Plan | $50 /mobilled annually · $60 billed monthly |
| Pro | Plan | $300 /mobilled annually · $360 billed monthly |
| Advanced | Plan | $750 /mobilled annually · $900 billed monthly |
| Enterprise | Plan | Contact |
| AI Agent | Add-on | $0.9 per resolved conversation |
| Voice Add-on | Add-on | $1.2 per ticket (0-24 tickets/month) + $0.9 per ticket (75-149 tickets/month) |
| SMS Add-on | Add-on | $0.41 per ticket (500-999 tickets/month) + $0.8 per ticket (0-74 tickets/month) |
Basic, Pro & Advanced
- Annual billing Save up to 16% with annual billing
Stacking not stated by Gorgias.
Company Facts
Free tierNo
Employees101-1000
Tracked sinceFeb 27, 2026
Pricing last seenSep 7, 2026
Websitegorgias.com
How Gorgias compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
S Shopify | $29 /mo, billed annually | Oct 28, 2026 |
H Help Scout | $25 /user/mo | Aug 10, 2026 |
L LiveChat | $19 /person/mo, billed annually | Sep 14, 2026 |
D Drift | Contact | Jul 2, 2026 |
Gorgias pricing FAQ
- How much does Gorgias cost?
- Gorgias pricing starts at $10/mo on Starter. Gorgias lists 5 plans on its pricing page.
- Does Gorgias have a free plan?
- No. Gorgias does not list a free tier; paid plans start at $10/mo on Starter.
- What pricing model does Gorgias use?
- Gorgias uses subscription + usage pricing across 5 plans.
- When did Gorgias last change its pricing?
- Sep 7, 2026: Gorgias quietly drops SCIM provisioning from Enterprise security.
- How often has Gorgias changed its pricing?
- Pulse has recorded 2 pricing changes for Gorgias since it started tracking on Feb 27, 2026; the pricing page was last captured on Sep 7, 2026.