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FrontPricing change · Price revealed · Mar 30 → Jun 29, 2026

Front: Autopilot AI add-on pricing revealed ($0.05/conversation)

Verified Jul 3, 2026Collaboration & ProductivityDirection: up
The changePrice — revealed.
Before · Mar 30Price hidden
After · Jun 29Price listed
revealed
1 change2 capturesMar 30, 2026 → Jun 29, 2026

What happened

Between the Mar 30, 2026 and Jun 29, 2026 captures of Front's pricing page, Pulse recorded one change: Front AI Autopilot add-on pricing changed from hidden ("Contact us for pricing") to a public starting rate of $0.05 per conversation. In detail: Front AI Autopilot add-on pricing changed from fully hidden ('Contact us for pricing') to a public starting price of $0.05 per conversation, introducing usage-based pricing transparency. Pulse files it as a pricing change (price revealed) with an upward direction. Pulse's latest capture (Oct 12, 2026) lists Starter at $25, Professional at $65, Enterprise at $105, Copilot at $20 and API Rate Limit Increase at $200.

It lands 25 days after Front's previous change, "Front reveals Autopilot AI pricing at $0.05 per conversation" (Jun 8, 2026). Before that Pulse recorded "Front drops Copilot's free 10-reply quota, makes it pure add-on for Starter/Pro" (May 4, 2026). Front has been tracked since 2026-02-27.

In the same window HubSpot, Drift, Zendesk and Intercom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Autopilot · Price visibilityRevealed
    Price hiddenPrice listed

Values as written on Front's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Front's pricing page (front.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where "Price hidden" becomes "Price listed".

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The two full-page captures with this change marked up are free with an account.

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Front, the last 90 days

Full history
  1. Oct 12, 2026improvedFront makes Smart QA and Smart CSAT Enterprise-only, adds External AI agents
  2. Jul 3, 2026packagingFront: Autopilot AI add-on pricing revealed ($0.05/conversation) · this change
  3. Jun 8, 2026packagingFront reveals Autopilot AI pricing at $0.05 per conversation
  4. May 4, 2026packagingFront drops Copilot's free 10-reply quota, makes it pure add-on for Starter/Pro

Across Collaboration & Productivity in the same window

All Collaboration & Productivity changes
  1. HubSpotJul 3HubSpot Suiteenterprise: New AEO product launched + Starter price cut $9→$7/mo/seat
  2. DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
  3. ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
  4. IntercomJun 8Intercom deepens Early Stage discount to 93% off, adds free Fin year

Questions about this change

Did Front raise prices in June 2026?

No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a pricing change: price revealed.

What changed on Front's pricing page between Mar 30, 2026 and Jun 29, 2026?

Autopilot price visibility: Price hidden → Price listed, revealed. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.

How often does Front change its pricing?

Pulse recorded 2 other pricing-page changes for Front in the 90 days before this one; the previous change was "Front reveals Autopilot AI pricing at $0.05 per conversation" on Jun 8, 2026; Front has been tracked since 2026-02-27.