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HomeFrontAll changesAutopilot price raised 680%
Front
Pricing changePrice increaseFeature changeNov 2 → Nov 9, 2026 UTC

Front AI Autopilot add-on jumps from $0.05 to $0.39 per conversation

Detected Nov 8, 2026, 9:06 PM ETCollaboration & ProductivityDirection: up
The changeAutopilot: price up 680%
BeforeNov 2 UTC$0.05
AfterNov 9 UTC$0.39
+680%
2 changes2 capturesNov 2 → Nov 9, 2026 UTC

What happened

Between the Nov 2, 2026 and Nov 9, 2026 captures of Front's pricing page, Pulse recorded 2 changes: Front AI Autopilot add-on per-conversation starting price rose from $0.05 to $0.39; Enterprise plan 'Smart rules' feature renamed to 'AI-powered routing and tagging', also added to the comparison table. Pulse files it as a pricing change (price increase, feature change) with an upward direction. The current page lists Starter at $25, Professional at $65, Enterprise at $105, Copilot at $20 and API Rate Limit Increase at $200.

It lands 28 days after Front's previous change, "Front makes Smart QA and Smart CSAT Enterprise-only, adds External AI agents" (Oct 11, 2026). Front has been tracked since 2026-02-27.

In the same window HubSpot, Intercom and Gorgias also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • AutopilotPrice
    +680%
    $0.05$0.39
  • EnterpriseFeature
    Renamed

    BeforeEnterprise plan 'Smart rules' feature

    After'AI-powered routing and tagging'

Values as written on Front's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Front's pricing page (front.com) from Nov 2, 2026 and Nov 9, 2026; the change is marked near the top of the page, where autopilot price reads $0.05 and then $0.39.

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The two full-page captures with this change marked up are free with an account.

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Front, the last 90 days

Full history

Dates are the day each change was detected, Eastern time.

  1. Nov 8, 2026Price increaseFront AI Autopilot add-on jumps from $0.05 to $0.39 per conversation This change
  2. Oct 11, 2026PackagingFront makes Smart QA and Smart CSAT Enterprise-only, adds External AI agents

Across Collaboration & Productivity in the same window

All Collaboration & Productivity changes
  1. HubSpotNov 9HubSpot Operations doubles Marketing Pro AEO to 50 prompts, 5,000 answers
  2. IntercomOct 26Intercom hikes Essential plan to $29/seat, offers new users 35% off to $19
  3. GorgiasSep 7Gorgias quietly drops SCIM provisioning from Enterprise security

Questions about this change

Did Front raise prices in November 2026?

Yes. Pulse captured Front's pricing page on Nov 2, 2026 and again on Nov 9, 2026 UTC and recorded 1 price increase: Autopilot: $0.05 → $0.39 (+680%).

What changed on Front's pricing page between Nov 2, 2026 and Nov 9, 2026 UTC?

Autopilot price: $0.05 → $0.39 (+680%); Enterprise feature: Enterprise plan 'Smart rules' feature → 'AI-powered routing and tagging', renamed. Pulse compared the captures it took on Nov 2, 2026 and Nov 9, 2026 UTC; the before/after table above lists each item as written on the page.

How often does Front change its pricing?

Pulse recorded 1 other pricing-page change for Front in the 90 days before this one; the previous change was "Front makes Smart QA and Smart CSAT Enterprise-only, adds External AI agents" on Oct 11, 2026; Front has been tracked since 2026-02-27.