Dovetail adds Unlimited Agents, Docs; removes custom AI vocabulary
What happened
Between the Feb 16, 2026 and Feb 23, 2026 captures of Dovetail's pricing page, Pulse recorded 5 changes: Added Unlimited Docs to generate shareable insights with customer clips and reels; Replaced AI custom vocabulary and translation with specific summaries and semantic search in Enterprise features; Modified Dashboards description from 'drive decisive action' to 'visualize customer signals 24/7'; Removed specific analysis features like charts, layouts, views, filters from Enterprise description; Added Unlimited Agents to track every customer signal and automate closing the loop. Pulse files it as a product change (feature change) with a neutral direction.
It lands 41 days after Dovetail's previous change, "Dovetail Introduces AI Agents and Dashboards, Enhances Platform with Advanced Contacts Tier" (Jan 13, 2026). Dovetail has been tracked since 2023-12-07.
In the same window Amplitude, Intercom, Segment, Mixpanel and Slack also changed their Data & Analytics pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAddedNo Unlimited DocsUnlimited Docs
- Enterprise · FeatureReplaced
BeforeAI custom vocabulary and translation
Afterspecific summaries and semantic search
- — · FeatureReworded
Beforedrive decisive action
Aftervisualize customer signals 24/7
- Enterprise · FeatureRemoved
Beforespecific analysis features like charts
AfterNot listed
- — · FeatureAddedNo Unlimited AgentsUnlimited Agents
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No Unlimited Docs | Unlimited Docs | Added |
| Enterprise | Feature | AI custom vocabulary and translation | specific summaries and semantic search | Replaced |
| — | Feature | drive decisive action | visualize customer signals 24/7 | Reworded |
| Enterprise | Feature | specific analysis features like charts | Not listed | Removed |
| — | Feature | No Unlimited Agents | Unlimited Agents | Added |
Values as written on Dovetail's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Dovetail's pricing page (dovetailapp.com) from Feb 16, 2026 and Feb 23, 2026; the change is marked near the top of the page, where Unlimited Docs now appears.
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The two full-page captures with this change marked up are free with an account.
Dovetail, the last 90 days
Full history- Jul 27, 2026improvedDovetail: AI Dashboards capped at 1 for Free + HubSpot CRM integration launches
- May 18, 2026packagingDovetail offers 60-day unlimited access promo across site
- Apr 2, 2026packagingDovetail Drops Mid-Tier Plan, Shifts Paid Users to Enterprise
- Feb 23, 2026improvedDovetail adds Unlimited Agents, Docs; removes custom AI vocabulary · this change
- Jan 13, 2026improvedDovetail Introduces AI Agents and Dashboards, Enhances Platform with Advanced Contacts Tier
Across Data & Analytics in the same window
All Data & Analytics changes- AmplitudeFeb 23Amplitude drops 30% off promo, retargets Starter for solo users
- IntercomJan 21Intercom Increases Phone Service Minimum Pricing by 243%, Now Starting at $0.012 per Minute
- SegmentJan 12Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier
- MixpanelJan 12Mixpanel Reduces Free Plan Monthly Events from 20 Million to 1 Million, a 95% Decrease
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Dovetail raise prices in February 2026?
No list-price increase was recorded between Feb 16, 2026 and Feb 23, 2026. The change Pulse detected was a product change: feature change.
What changed on Dovetail's pricing page between Feb 16, 2026 and Feb 23, 2026?
Feature: No Unlimited Docs → Unlimited Docs, added; Enterprise feature: AI custom vocabulary and translation → specific summaries and semantic search, replaced; feature: drive decisive action → visualize customer signals 24/7, reworded; Enterprise feature: specific analysis features like charts → Not listed, removed; feature: No Unlimited Agents → Unlimited Agents, added. Pulse compared the captures it took on Feb 16, 2026 and Feb 23, 2026; the before/after table above lists each item as written on the page.
How often does Dovetail change its pricing?
Pulse recorded 1 other pricing-page change for Dovetail in the 90 days before this one; the previous change was "Dovetail Introduces AI Agents and Dashboards, Enhances Platform with Advanced Contacts Tier" on Jan 13, 2026; Dovetail has been tracked since 2023-12-07.
