Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
What happened
Between the Jun 1, 2023 and Nov 30, 2023 captures of Slack's pricing page, Pulse recorded 15 changes: Enterprise Grid: Message activity analytics added to measure impact of announcements and communications; Enterprise Grid: Information barriers feature added to prevent specific members from sending DMs or starting huddles; Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations'; Free plan: Added '1:1 messages with individuals outside of organization' capability; Enterprise Grid: Granular roles feature added for assigning system roles to members and IDP groups; Enterprise Grid: Legal holds capability added to preserve messages and files for specific members; Enterprise Grid: Identity provider (IDP) groups feature added - sync IDP groups to workspaces and channels; Pro plan: Premium workflows usage limit introduced - 1000 runs/month at $0.05 per additional run; Pro plan integration description updated from 'Timely info and actions in one place with unlimited integrations' to 'Unlimited workflows and app integrations'; Enterprise Grid: Native data loss prevention (DLP) for Slack Connect added; Business+ plan: Premium workflows usage limit introduced - 2000 runs/month at $0.05 per additional run; Enterprise Grid: Premium workflows usage limit introduced - 5000 runs/month at $0.05 per additional run; Enterprise Grid: Audit logs feature added - provides record of changes and usage with export capabilities; Enterprise Grid: Admin analytics API added to retrieve analytics data as compressed JSON; Enterprise Grid: Admin analytics dashboard added for insights into workspace usage. Pulse files it as a packaging change (feature added, metric change, limit lowered, feature change). Pulse's latest capture (Nov 15, 2026) lists Pro at $7.25, Business+ at $15 and Enterprise+ at $45.
This is the first pricing-page change Pulse has recorded for Slack. Slack has been tracked since 2023-11-30.
In the same window Zoom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Added—Feature
BeforeNot listed
AfterMessage activity analytics
- Added—Feature
BeforeNot listed
AfterInformation barriers feature
- Metric change—Pricing model
Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations'
- Added—Feature
BeforeNot listed
After1:1 messages with individuals outside of organization capability
- Added—FeatureNot listedGranular roles feature
- Added—FeatureNot listedLegal holds capability
- Added—Feature
BeforeNot listed
AfterIdentity provider (IDP) groups feature
- AddedProLimit
BeforeNot listed
AfterPremium workflows usage limit (1000 runs/month)
- RewordedProFeature
BeforeTimely info and actions in one place with unlimited integrations
AfterUnlimited workflows and app integrations
- Added—Feature
BeforeNot listed
AfterNative data loss prevention (DLP) for Slack Connect
- AddedBusiness+Limit
BeforeNot listed
AfterPremium workflows usage limit
- Added—Limit
BeforeNot listed
AfterPremium workflows usage limit (5000 runs/month)
- Added—FeatureNot listedAudit logs feature
- Added—FeatureNot listedAdmin analytics API
- Added—Feature
BeforeNot listed
AfterAdmin analytics dashboard
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | Not listed | Message activity analytics | Added |
| — | Feature | Not listed | Information barriers feature | Added |
| — | Pricing model | Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations' | Metric change | |
| — | Feature | Not listed | 1:1 messages with individuals outside of organization capability | Added |
| — | Feature | Not listed | Granular roles feature | Added |
| — | Feature | Not listed | Legal holds capability | Added |
| — | Feature | Not listed | Identity provider (IDP) groups feature | Added |
| Pro | Limit | Not listed | Premium workflows usage limit (1000 runs/month) | Added |
| Pro | Feature | Timely info and actions in one place with unlimited integrations | Unlimited workflows and app integrations | Reworded |
| — | Feature | Not listed | Native data loss prevention (DLP) for Slack Connect | Added |
| Business+ | Limit | Not listed | Premium workflows usage limit | Added |
| — | Limit | Not listed | Premium workflows usage limit (5000 runs/month) | Added |
| — | Feature | Not listed | Audit logs feature | Added |
| — | Feature | Not listed | Admin analytics API | Added |
| — | Feature | Not listed | Admin analytics dashboard | Added |
Values as written on Slack's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Slack's pricing page (slack.com) from Jun 1, 2023 and Nov 30, 2023; the change is marked on the page, where Premium workflows usage limit (1000 runs/month) now appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Slack, pricing history
Full history- Q2 2024PackagingSlack Introduces 50% Discount on Pro Plan for 3 Months, Reducing Price to $4.38/user/mo
- Q1 2024PackagingSlack Introduces AI Add-On for Enterprise Grid Plans, Enhancing Collaboration with New Features
- Dec 2023PackagingSlack Enhances Enterprise Grid with Built-in Directory for Seamless Team Member Search
- Q3 2023Limit loweredSlack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency This change
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
- ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
- ZoomJan 11Zoom Pro Plan Price Increases by 6.7% Annually, Now $159.96/Year or $15.99/Month
- ZoomJan 11Zoom Implements Significant Price Hikes: Business Plan Up 10% and Business Plus Plan Up 8%
- ZoomJan 11Zoom Enhances Pro Plan with Unlimited AI Companion Use and Cross-Platform Availability
Questions about this change
Did Slack raise prices in November 2023?
No list-price increase was recorded between Jun 1, 2023 and Nov 30, 2023. The change Pulse detected was a packaging change: feature added, metric change, limit lowered, feature change.
What changed on Slack's pricing page between Jun 1, 2023 and Nov 30, 2023?
Feature added: Message activity analytics; feature added: Information barriers feature; Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations'; feature added: 1:1 messages with individuals outside of organization capability; feature added: Granular roles feature; feature added: Legal holds capability; feature added: Identity provider (IDP) groups feature; Pro limit added: Premium workflows usage limit (1000 runs/month); Pro feature: Timely info and actions in one place with unlimited integrations → Unlimited workflows and app integrations, reworded; feature added: Native data loss prevention (DLP) for Slack Connect; Business+ limit added: Premium workflows usage limit; limit added: Premium workflows usage limit (5000 runs/month); feature added: Audit logs feature; feature added: Admin analytics API; feature added: Admin analytics dashboard. Pulse compared the captures it took on Jun 1, 2023 and Nov 30, 2023; the before/after table above lists each item as written on the page.
How often does Slack change its pricing?
Pulse recorded 0 other pricing-page changes for Slack in the 90 days before this one; Slack has been tracked since 2023-11-30.
