Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
What happened
Between the Jun 1, 2023 and Nov 30, 2023 captures of Slack's pricing page, Pulse recorded 15 changes: Enterprise Grid: Message activity analytics added to measure impact of announcements and communications; Enterprise Grid: Information barriers feature added to prevent specific members from sending DMs or starting huddles; Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations'; Free plan: Added '1:1 messages with individuals outside of organization' capability; Enterprise Grid: Granular roles feature added for assigning system roles to members and IDP groups; Enterprise Grid: Legal holds capability added to preserve messages and files for specific members; Enterprise Grid: Identity provider (IDP) groups feature added - sync IDP groups to workspaces and channels; Pro plan: Premium workflows usage limit introduced - 1000 runs/month at $0.05 per additional run; Pro plan integration description updated from 'Timely info and actions in one place with unlimited integrations' to 'Unlimited workflows and app integrations'; Enterprise Grid: Native data loss prevention (DLP) for Slack Connect added; Business+ plan: Premium workflows usage limit introduced - 2000 runs/month at $0.05 per additional run; Enterprise Grid: Premium workflows usage limit introduced - 5000 runs/month at $0.05 per additional run; Enterprise Grid: Audit logs feature added - provides record of changes and usage with export capabilities; Enterprise Grid: Admin analytics API added to retrieve analytics data as compressed JSON; Enterprise Grid: Admin analytics dashboard added for insights into workspace usage. Pulse files it as a packaging change (feature added, metric change, threshold added, feature change) with an upward direction. Pulse's latest capture (Oct 20, 2026) lists Pro at $7.25, Business+ at $15 and Enterprise+ at $45.
This is the first pricing-page change Pulse has recorded for Slack. Slack has been tracked since 2023-11-30.
In the same window Zoom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAdded
BeforeNo Message activity analytics
AfterMessage activity analytics
- — · FeatureAdded
BeforeNo Information barriers feature
AfterInformation barriers feature
- — · Pricing modelMetric change
Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations'
- — · FeatureAddedNo '1'1
- — · FeatureAdded
BeforeNo Granular roles feature
AfterGranular roles feature
- — · FeatureAdded
BeforeNo Legal holds capability
AfterLegal holds capability
- — · FeatureAddedNo - sync IDP groups- sync IDP groups
- Pro · LimitAddedNo - 1000 runs/month- 1000 runs/month
- Pro · FeatureReworded
BeforeTimely info and actions in one place with unlimited integrations
AfterUnlimited workflows and app integrations
- — · FeatureFeature added
Enterprise Grid: Native data loss prevention (DLP) for Slack Connect added
- Business+ · LimitAddedNo - 2000 runs/month- 2000 runs/month
- — · LimitAddedNo - 5000 runs/month- 5000 runs/month
- — · FeatureAdded
BeforeNot listed
After- provides record of changes and usage
- — · FeatureAddedNo Admin analytics APIAdmin analytics API
- — · FeatureAdded
BeforeNo Admin analytics dashboard
AfterAdmin analytics dashboard
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No Message activity analytics | Message activity analytics | Added |
| — | Feature | No Information barriers feature | Information barriers feature | Added |
| — | Pricing model | Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations' | Metric change | |
| — | Feature | No '1 | '1 | Added |
| — | Feature | No Granular roles feature | Granular roles feature | Added |
| — | Feature | No Legal holds capability | Legal holds capability | Added |
| — | Feature | No - sync IDP groups | - sync IDP groups | Added |
| Pro | Limit | No - 1000 runs/month | - 1000 runs/month | Added |
| Pro | Feature | Timely info and actions in one place with unlimited integrations | Unlimited workflows and app integrations | Reworded |
| — | Feature | Enterprise Grid: Native data loss prevention (DLP) for Slack Connect added | Feature added | |
| Business+ | Limit | No - 2000 runs/month | - 2000 runs/month | Added |
| — | Limit | No - 5000 runs/month | - 5000 runs/month | Added |
| — | Feature | Not listed | - provides record of changes and usage | Added |
| — | Feature | No Admin analytics API | Admin analytics API | Added |
| — | Feature | No Admin analytics dashboard | Admin analytics dashboard | Added |
Values as written on Slack's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Slack's pricing page (slack.com) from Jun 1, 2023 and Nov 30, 2023; the change is marked on the page, where Message activity analytics now appears.
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Slack, pricing history
Full history- Q2 2024packagingSlack Introduces 50% Discount on Pro Plan for 3 Months, Reducing Price to $4.38/user/mo
- Q1 2024improvedSlack Introduces AI Add-On for Enterprise Grid Plans, Enhancing Collaboration with New Features
- Dec 2023improvedSlack Enhances Enterprise Grid with Built-in Directory for Seamless Team Member Search
- Q3 2023packagingSlack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency · this change
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
- ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
- ZoomJan 11Zoom Pro Plan Price Increases by 6.7% Annually, Now $159.96/Year or $15.99/Month
- ZoomJan 11Zoom Implements Significant Price Hikes: Business Plan Up 10% and Business Plus Plan Up 8%
- ZoomJan 11Zoom Enhances Pro Plan with Unlimited AI Companion Use and Cross-Platform Availability
Questions about this change
Did Slack raise prices in November 2023?
No list-price increase was recorded between Jun 1, 2023 and Nov 30, 2023. The change Pulse detected was a packaging change: feature added, metric change, threshold added, feature change.
What changed on Slack's pricing page between Jun 1, 2023 and Nov 30, 2023?
Feature: No Message activity analytics → Message activity analytics, added; feature: No Information barriers feature → Information barriers feature, added; Free plan integration limit description updated from '10 integrations with other apps like Google Drive, Office 365 and many more' to '10 published workflows or app integrations'; feature: No '1 → '1, added; feature: No Granular roles feature → Granular roles feature, added; feature: No Legal holds capability → Legal holds capability, added; feature: No - sync IDP groups → - sync IDP groups, added; Pro limit: No - 1000 runs/month → - 1000 runs/month, added; Pro feature: Timely info and actions in one place with unlimited integrations → Unlimited workflows and app integrations, reworded; Enterprise Grid: Native data loss prevention (DLP) for Slack Connect added; Business+ limit: No - 2000 runs/month → - 2000 runs/month, added; limit: No - 5000 runs/month → - 5000 runs/month, added; feature: Not listed → - provides record of changes and usage, added; feature: No Admin analytics API → Admin analytics API, added; feature: No Admin analytics dashboard → Admin analytics dashboard, added. Pulse compared the captures it took on Jun 1, 2023 and Nov 30, 2023; the before/after table above lists each item as written on the page.
How often does Slack change its pricing?
Pulse recorded 0 other pricing-page changes for Slack in the 90 days before this one; Slack has been tracked since 2023-11-30.
