Dovetail
Dovetail is a SaaS company that provides a platform for user research and customer feedback analysis, helping businesses make data-driven decisions.
Pricing Change History
11 changesHubSpot CRM integration status changed from 'Coming soon' to generally available AI Dashboards now shows an explicit usage limit in the plan comparison: Free plan capped at 1 dashboard, Enterprise unlimited (previously no limit was disclosed for this row)
Promotional banner added offering 60 days of unlimited Dovetail access, visible site-wide at top of pricing page.
Dovetail collapsed from 3 tiers (Free, Professional at $15/user/month, Enterprise) to 2 tiers (Free, Enterprise). The Professional plan and its paid channel add-on ($50/500 data points/month) were removed.
Quarterly roll-up · includes Feb 23 weekly
AI Dashboards added to Platform section - Visualize customer trends alongside key business metrics Recruit add-on removed from pricing page - previously $75 per participant plus incentive
Channels add-on pricing made explicit: now $50 for 500 data points/month (billed yearly), previously included 250 data points/month in Professional plan Professional plan features restructured: Channels explicitly marked as '(paid add-on)' instead of being implicitly included
Recruit add-on pricing clarified from 'Available on Professional and Enterprise: From $75' to 'Pay-As-You-Go: $75 per participant' with Credits option Translation feature added to translate transcripts and summaries into 75 languages
Professional plan Channels changed from unlimited to 250 data points/month limit
Enterprise plan added 'Chat with your data in Slack' to Magic features, replacing 'Magic translate (Coming soon)' and 'Ask your data (Coming soon)' Free plan added 'Auto tags highlights' to Magic features
Feature renamed: 'Discover insights' changed to 'Magic translate' (both marked as Coming soon in Enterprise plan) Yearly billing discount added: 'Save 25%' promotion with billing toggle UI
Research Dovetail's pricing with the Pulse Agent
Ask anything about Dovetail's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Free | Free |
| Enterprise | Contact |
Company Facts
How Dovetail compares with its peers
| Company | Entry price | Last change |
|---|---|---|
A Amplitude | Free | Sep 9, 2026 |
M Mixpanel | Free | Oct 19, 2026 |
S Segment | $120 /mo | Jun 2, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
S Slack | $7.25 /user/mo, billed annually | Oct 28, 2026 |
Dovetail pricing FAQ
- How much does Dovetail cost?
- Dovetail offers a free Free plan; its paid plans are quote-based (contact sales).
- Does Dovetail have a free plan?
- Yes. Dovetail's Free plan is free.
- What pricing model does Dovetail use?
- Dovetail uses subscription pricing across 2 plans, with a free tier.
- When did Dovetail last change its pricing?
- Jul 27, 2026: Dovetail: AI Dashboards capped at 1 for Free + HubSpot CRM integration launches.
- How often has Dovetail changed its pricing?
- Pulse has recorded 11 pricing changes for Dovetail since it started tracking on Dec 7, 2023; the pricing page was last captured on Jul 27, 2026.