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DovetailPackaging change · Feature added · Feature change · Add-on removed · Oct 5 → Jan 1, 2026

Dovetail Introduces AI Agents and Dashboards, Enhances Platform with Advanced Contacts Tier

Verified Jan 13, 2026Data & AnalyticsDirection: up
The changeAI Agents — added.
Before · Oct 5No AI Agents
After · Jan 1AI Agents
added
4 changes2 capturesOct 5, 2025 → Jan 1, 2026

What happened

Between the Oct 5, 2025 and Jan 1, 2026 captures of Dovetail's pricing page, Pulse recorded 4 changes: AI Agents added to Platform section - Autonomous AI assistants that track signals, analyze feedback, and share insights proactively; Contacts management split into Basic contacts and Advanced contacts tiers; Recruit add-on removed from pricing page - previously $75 per participant plus incentive; AI Dashboards added to Platform section - Visualize customer trends alongside key business metrics. Pulse files it as a packaging change (feature added, feature change, add-on removed) with an upward direction.

Dovetail's previous recorded change was "Dovetail Reduces Professional Plan Price by 48% to $15/user/month, Enhancing Affordability for Users" (Q3 2025). Before that Pulse recorded "Dovetail Clarifies Recruit Add-On Pricing to Pay-As-You-Go: $75 per Participant, Enhancing Flexibility for Users" (Q2 2025), "Dovetail Limits Professional Plan Channels to 250 Data Points/Month, Reducing Capacity" (Q1 2025) and "Dovetail Expands Free Plan to Unlimited Features and Enhances Enterprise Plan with New Magic Features" (Q4 2024). Dovetail has been tracked since 2023-12-07.

In the same window Segment, Mixpanel, Amplitude and Slack also changed their Data & Analytics pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • — · FeatureAdded
    No AI AgentsAI Agents
  • — · FeatureFeature change

    Contacts management split into Basic contacts and Advanced contacts tiers

  • — · Add-onRemoved
    Recruit add-onNo Recruit add-on
  • — · FeatureAdded
    No AI DashboardsAI Dashboards

Values as written on Dovetail's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Dovetail's pricing page (dovetailapp.com) from Oct 5, 2025 and Jan 1, 2026; the change is marked around the middle of the page, where AI Agents now appears.

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The two full-page captures with this change marked up are free with an account.

Dovetail, pricing history

Full history
  1. May 18, 2026packagingDovetail offers 60-day unlimited access promo across site
  2. Apr 2, 2026packagingDovetail Drops Mid-Tier Plan, Shifts Paid Users to Enterprise
  3. Feb 23, 2026improvedDovetail adds Unlimited Agents, Docs; removes custom AI vocabulary
  4. Jan 13, 2026improvedDovetail Introduces AI Agents and Dashboards, Enhances Platform with Advanced Contacts Tier · this change
  5. Q3 2025packagingDovetail Reduces Professional Plan Price by 48% to $15/user/month, Enhancing Affordability for Users
  6. Q2 2025packagingDovetail Clarifies Recruit Add-On Pricing to Pay-As-You-Go: $75 per Participant, Enhancing Flexibility for Users
  7. Q1 2025packagingDovetail Limits Professional Plan Channels to 250 Data Points/Month, Reducing Capacity
  8. Q4 2024improvedDovetail Expands Free Plan to Unlimited Features and Enhances Enterprise Plan with New Magic Features
  9. Q3 2024improvedDovetail Introduces 25% Yearly Billing Discount with New User Profiles Feature in Professional Plan
  10. Q2 2024improvedDovetail Introduces Unlimited Channels in Professional Plan, Enhancing User Experience

Across Data & Analytics in the same window

All Data & Analytics changes
  1. SegmentJan 12Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier
  2. MixpanelJan 12Mixpanel Reduces Free Plan Monthly Events from 20 Million to 1 Million, a 95% Decrease
  3. AmplitudeJan 10Amplitude Introduces AI-Powered Recommendations and Real-Time Streaming to Enhance Enterprise and Growth Plans
  4. SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency

Questions about this change

Did Dovetail raise prices in January 2026?

No list-price increase was recorded between Oct 5, 2025 and Jan 1, 2026. The change Pulse detected was a packaging change: feature added, feature change, add-on removed.

What changed on Dovetail's pricing page between Oct 5, 2025 and Jan 1, 2026?

Feature: No AI Agents → AI Agents, added; Contacts management split into Basic contacts and Advanced contacts tiers; add-on: Recruit add-on → No Recruit add-on, removed; feature: No AI Dashboards → AI Dashboards, added. Pulse compared the captures it took on Oct 5, 2025 and Jan 1, 2026; the before/after table above lists each item as written on the page.

How often does Dovetail change its pricing?

Pulse recorded 0 other pricing-page changes for Dovetail in the 90 days before this one; the previous change was "Dovetail Reduces Professional Plan Price by 48% to $15/user/month, Enhancing Affordability for Users" in Q3 2025; Dovetail has been tracked since 2023-12-07.