CustomerIQ drops Starter tier, launches Enterprise with AI-powered CRM suite
What changed
Plus plan features overhauled with AI-focused suite: AI email/meeting assistant, AI call coach, AI knowledge assistant, self-driving CRM, ticket/deal management, and conversation insights.
Plus and Pro plan taglines updated from 'automation and insights' to 'conversation intelligence', reflecting repositioning of the product's core value proposition.
Starter plan removed and Enterprise plan added, restructuring tier lineup from Starter/Plus/Pro to Plus/Pro/Enterprise. Enterprise offers custom pricing via sales.
Before and after
Dec 29, 2025 vs Mar 30, 2026Plus plan features overhauled with AI-focused suite: AI email/meeting assistant, AI call coach, AI knowledge assistant, self-driving CRM, ticket/deal management, and conversation insights.
Sign in to view the full comparison
See the before/after screenshots and every marked-up change.