US-based AI software company founded 2023. Private company operating in customer feedback and conversation management. Serves businesses with AI-powered workspace to collect, synthesize, and analyze customer interactions across multiple channels.
Pricing Change History
2 changesTier lineup restructured: Starter plan ($39/seat/mo) removed and Enterprise plan (Contact us/seat/mo) added, shifting the lineup from Starter/Plus/Pro to Plus/Pro/Enterprise. Plus plan features overhauled: task-based features replaced with AI-branded capabilities (AI assistants for email/meetings/calls/knowledge, self-driving CRM, Ticket/Deal management, Conversation insights).
Research CustomerIQ's pricing with the Pulse Agent
Ask anything about CustomerIQ's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Plus | Plan | $50 /seat/mobilled annually · $59 billed monthly |
| ||
| Pro | Plan | $75 /seat/mobilled annually · $89 billed monthly |
| ||
| Enterprise | Plan | Contact |
| Workflow Credits | Add-on | $349 /mo |
| Outlook Shared Inbox | Add-on | $149 /mo |
Company Facts
How CustomerIQ compares with its peers
| Company | Entry price | Last change |
|---|---|---|
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
S Salesforce | $25 /user/mo, billed annually | Oct 26, 2026 |
D Drift | Contact | Jul 2, 2026 |
S Segment | $120 /mo | Jun 2, 2026 |
CustomerIQ pricing FAQ
- How much does CustomerIQ cost?
- CustomerIQ pricing starts at $50/seat/mo on Plus, billed annually. CustomerIQ lists 3 plans on its pricing page.
- Does CustomerIQ have a free plan?
- No. CustomerIQ does not list a free tier; paid plans start at $50/seat/mo on Plus, billed annually.
- What pricing model does CustomerIQ use?
- CustomerIQ uses subscription pricing across 3 plans.
- When did CustomerIQ last change its pricing?
- Apr 4, 2026: CustomerIQ drops Starter tier, launches Enterprise with AI-powered CRM suite.
- How often has CustomerIQ changed its pricing?
- Pulse has recorded 2 pricing changes for CustomerIQ since it started tracking on Dec 20, 2025; the pricing page was last captured on Jun 14, 2026.