Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Marketing & Content
Customer.io: AI Agent (beta) launched + AI credits add-on
Added AI Agent (beta) across all plans (Session limits, Persistent Memory, Core/Custom Execution Skills, scheduled Routines). Added Additional AI credits add-on at $10 per 100K credits (Essentials/Premium; negotiated for Enterprise).
What changed
New add-on
Added 'Additional AI credits' usage add-on at $10 per 100K credits for Essentials and Premium plans (Enterprise: negotiated)
Feature added
Added AI Agent (beta) capability across all plans: Session limits (Standard/Elevated/Custom), Persistent Memory, Core/Custom Execution Skills, and scheduled Routines (task automation)
Before and after
Mar 30, 2026 vs Jun 29, 2026Pulse.
100%
Change 1 of 2 · addon added
Added 'Additional AI credits' usage add-on at $10 per 100K credits for Essentials and Premium plans (Enterprise: negotiated)
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See the before/after screenshots and every marked-up change.
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