Aircall Raises AI Voice Agent Rates 36% and Narrows Inbound Call Coverage
What happened
Between the Mar 23, 2026 and Mar 30, 2026 captures of Aircall's pricing page, Pulse recorded 2 changes: Essentials plan inbound call capability narrowed geographically. Changed from 'Unlimited inbound calls (toll-free excluded)' to 'Unlimited calls within US & Canada'; AI Voice Agent per-minute pricing and bundle costs increased across all tiers. Base rate from $0.14 to $0.19/minute; 500-min bundle $130→$175; 2500-min bundle $550→$725; pay-as-you-go rates also increased. Pulse files it as a pricing change (feature change, price increase) with an upward direction. Pulse's latest capture (Oct 19, 2026) lists Essentials at $30, Professional at $50, AI Voice Agents at $100, Aircall for Salesforce Voice at $30 and WhatsApp in Aircall at $10.
Aircall's previous recorded change was "Aircall overhauls AI Voice Agent pricing with new minute bundles" (Apr 2, 2026). Before that Pulse recorded "Aircall restructures AI Voice pricing: bundles from $130 to custom $0.14/min" (Feb 23, 2026), "Aircall Limits Outbound Calls, Shifts Domestic to Contact-Us Pricing" (Week 4, 2026) and "Aircall Enhances Essentials Plan with 50 Free AI Voice Agent Minutes and New Year Promotion for New Customers" (Jan 10, 2026). Aircall has been tracked since 2023-11-14.
In the same window Ringcentral, Twilio and Microsoft also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Essentials · FeatureReworded
BeforeUnlimited inbound calls (toll-free excluded)
AfterUnlimited calls within US & Canada
- Base · Price+36%$0.14$0.19/minute
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Essentials | Feature | Unlimited inbound calls (toll-free excluded) | Unlimited calls within US & Canada | Reworded |
| Base | Price | $0.14 | $0.19/minute | +36% |
Values as written on Aircall's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Aircall's pricing page (aircall.io) from Mar 23, 2026 and Mar 30, 2026; the change is marked in the lower part of the page, where base price reads $0.14 and then $0.19/minute.
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The two full-page captures with this change marked up are free with an account.
Aircall, the last 90 days
Full history- May 18, 2026decreaseAircall slashes AI Voice Agent rates up to 26% across all tiers
- Apr 20, 2026improvedAircall hikes AI Voice Agent rates 36% and limits global calling
- Apr 13, 2026decreaseAircall slashes AI Voice Agent rates up to 26% across all tiers
- Apr 1, 2026increaseAircall Raises AI Voice Agent Rates 36% and Narrows Inbound Call Coverage · this change
- Apr 2, 2026improvedAircall overhauls AI Voice Agent pricing with new minute bundles
- Feb 23, 2026packagingAircall restructures AI Voice pricing: bundles from $130 to custom $0.14/min
- Week 4, 2026improvedAircall Limits Outbound Calls, Shifts Domestic to Contact-Us Pricing
- Jan 10, 2026packagingAircall Enhances Essentials Plan with 50 Free AI Voice Agent Minutes and New Year Promotion for New Customers
Across CRM in the same window
All CRM changes- RingcentralMar 11Ringcentral Offers Up to 12 Months Free for Small Businesses
- TwilioJan 22Twilio Task Router Pricing Soars by 140%, Now $0.06 per Task
- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
Questions about this change
Did Aircall raise prices in March 2026?
Yes. Pulse captured Aircall's pricing page on Mar 23, 2026 and again on Mar 30, 2026 and recorded 1 price increase: Base: $0.14 → $0.19/minute (+36%).
What changed on Aircall's pricing page between Mar 23, 2026 and Mar 30, 2026?
Essentials feature: Unlimited inbound calls (toll-free excluded) → Unlimited calls within US & Canada, reworded; Base price: $0.14 → $0.19/minute (+36%). Pulse compared the captures it took on Mar 23, 2026 and Mar 30, 2026; the before/after table above lists each item as written on the page.
How often does Aircall change its pricing?
Pulse recorded 3 other pricing-page changes for Aircall in the 90 days before this one; the previous change was "Aircall overhauls AI Voice Agent pricing with new minute bundles" on Apr 2, 2026; Aircall has been tracked since 2023-11-14.